Photo Service "Créer L'histoire" is a trusted photography business that has been serving the community for three generations. Located in the historic Vieux Montreal, it is the only professional photo store in Quebec, specializing in the sale and purchase of cameras and lenses, equipment rentals, photo printing, photo digitization, and video tape transfers. Customers consistently praise the exceptional customer service, highlighting the knowledgeable and passionate staff who are dedicated to providing personalized support. Many reviews mention the swift resolution of issues, showcasing the team's commitment to ensuring a positive experience, even when problems arise. One customer appreciated the quick response to a mishap with an order and noted the team's ownership in resolving it, which boosted their confidence in recommending the service. There is also a range of products available, including hard-to-find items like camera plates, which customers found in stock. However, some reviews pointed to communication issues, particularly regarding rental policies that were not clearly stated on the website. This led to frustration for a few customers who experienced misunderstandings about their orders. Overall, Photo Service "Créer L'histoire" is characterized by a welcoming atmosphere, a strong focus on customer satisfaction, and a deep passion for photography, making it a popular choice for both beginners and seasoned photographers alike.
Ordered a lens hood from the web site and found out when it arrived that it was not the correct item. Contacted Photo Service and they quickly arranged for me to send it back, went to their distributer and found the right hood and got it to me. Very professional and friendly service, highly recommended.
July 2025
Great service, professional and most important very honest, thank you Mr Jean Charles Hubert for your advice.
May 2025
So much better than the other store I went to, they looked way more professional and passionate in their work already when I stepped in.
