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January 2024 by Alexandre Eden
195$ for an oil change and a battery check... Are you kidding me. I asked for the battery check, the clerk did not inform me there was a cost associated with that. When I went to pay and was told it was 80$, ... Reduced to $40 by the garagiste, the lady at the cash told me nothing is free in life. This test involves using a multimeter to take the readout... It takes 30 seconds. I noticed that my gas tank was open and the mechanic explained they opened it by mistake... Ok, sure... I get in my car and my parking sticker is missing from my windshield. When I went to complain, the cashier told me it might be on my floor, that there was no reason it would've been taken off. Despite this, she did call the garagist who came to my car, saw my missing sticker, went to the back and found it. When I showed the cashier I was not at fault, she was rude and unapologetic for their error. What a shame, this place used to have excellent customer service.Today, Sunday January 28th, 2024, I had to add window washer fluid. Lo and behold my surprise when upon opening the hood, I discovered that the cover to the positive terminal on my battery had not been put back in place after getting my battery tested last week. This can cause corrosion, rusting, a short circuit as I read online today.
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January 2024 by Sandra Teflissi
Excellent service.After finding a screw embedded in our tire, we made a pit stop here without an appointment. Although the shop was busy with clients, they accomodated us to check our tire. Luckily, the screw had not penetrated the tire and we were good to go. And, at no charge for their service. Wow ... very impressive.
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January 2024 by Todd Schneider
Super friendly and efficient. Showed up without an appointment, got my tire fixed, and was back on the road in about 2 hours.
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December 2023 by Kevin Mah
Have been coming here for tire changes for the past three years. Always provides excellent service
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December 2023 by Haroun Ben Ounis
Friendly and efficient staff, quick service the place is clean
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December 2023 by C R
I’ve been going to this place for 2.5 years and have always received excellent service. I love that we can book appointments online and that they send reminders when time comes to book tire changes.
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December 2023 by Josh Silver
Best service, quality products, and fair pricing. Ask for Steve!
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November 2023 by Amanda Mirarchi
My husband got our seasonal tires changed here two weeks ago, and the next day our tire was flat after driving a few blocks. We have been trying to call Gordon’s everyday since then and no one ever answers. There are no appointments for two weeks. This service is atrocious. You could at least answer your phone, especially since you don’t effectively service your customers.
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November 2023 by Girish Acharya
Fast, efficient, and reasonable would definitely recommend it does those who are going to dealership for servicing
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October 2023 by Claire Wamboldt
Very highly recommend this place!I went here following the recommendation of some family members. I needed some work done following an inspection. They assessed my car and gave me a detailed estimate, which they stuck to day of! They also fixed some pieces that I had been told to replace, and confirmed with the inspection center that this would be okay, saving me some money. Customer service was excellent, timing was super reasonable, and overall, this was an amazing experience. Thank you!
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August 2023 by Nicolas P.
Great place, friendly staff, well-trained mechanic.All car repairs can be done in one place (except of exhaust work), 12 bays available
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August 2023 by Amanda
These guys care a lot about customer service and it shows. I dealt with at least 4 or 5 people for my recent car maintenance and found all of them to be kind, patient, super honest, knowledgable and willing to share their knowledge without being condescending (as a woman I often have to deal with that unfortunately). Big plus: they're open for appointments on weekends which is highly appreciated. During the work they also give you updates and respect the time estimates so you're not left wondering what's up with your car. I can see why they were highly recommended by my friend - now I'm recommending them too! ??
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August 2023 by Krystal O'Neill
After a 3 night stay in Montreal, visiting from Ontario, we were disappointed to see a flat tire before we had to drive back to Ontario and pick up the kids in time for our son’s soccer game. I called a number of tire places explaining the urgency and was met with a lot of rudeness. I called Gordon’s and they could take us right away. It took 30 minutes for them to fix my tire and we were back on the road, efficient, courteous, service that was very reasonably priced. Thank you for that process going as smoothly as possible! Much appreciated.
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August 2023 by Andy B
These guys are just scammers. I suggest never working with them. They tricked me and sold me a new tire just because of a small problem in my tire. Also, they have no knowledge at all. Save your money and don’t work with those scammers.
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July 2023 by A.
These guys care a lot about customer service and it shows. I dealt with at least 4 or 5 people for my recent car maintenance and found all of them to be kind, patient, super honest, knowledgable and willing to share their knowledge without being condescending (as a woman I often have to deal with that unfortunately). Big plus: they're open for appointments on weekends which is highly appreciated. During the work they also give you updates and respect the time estimates so you're not left wondering what's up with your car. I can see why they were highly recommended by my friend - now I'm recommending them too! ??
