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February 2024 by Pouria Karimpour
They’re nice there
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February 2024 by soniavallieres
The delivery service is unacceptable. The items are left on the sidewalk, when a complaint is made, they claim to have informed us during payment, which is false. Even during numerous email exchanges, no one ever mentioned to me that delivery was done on the sidewalk. I will never do business with reno-depot again for this type of item/project.
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February 2024 by Rhuel Francois
A favorite place where you can find everything for renovation, decoration, fitting out and moving, there is also a fair price policy as well as a guaranteed return on presentation of the invoice.
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February 2024 by eric briand
A plumbing problem on a Sunday afternoon. If this happens to you Luigi at the plumbing is great. I got some really good advice.
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February 2024 by E Boudreault
Luigi in plumbing knows his stuff, very good service, I needed a 1/2 dielectric fitting and quickly he showed me the place, Luigi, deserves 5 stars great
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January 2024 by jasmine Adam
I tried calling to speak to someone and they never answered. I spent 30 minutes trying almost every option in their damn automatic menu. No department responded. I just have a quick, simple question about a product that isn't worth the hassle. Very disappointing customer service. It makes you wonder why they have a telephone menu if they don't even have one person who can answer.
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January 2024 by Antoine Tousignant
I wanted a carpet in storage 14 and an employee came with very unpleasant comments, towards me, I was obviously shocked and left the place. Waste of time and frustration to be absolutely avoided!!!!
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January 2024 by Angie
I found everything I was looking for but when it came to paying there were only self-service boxes. And if you pay in cash they send you to the professional cashier where the line was very long and there was only one cashier.
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January 2024 by DeBlk Dude
Not much choice compared to other banners
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January 2024 by Mauricio david Lopez leon
Very good prices I recommend it
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January 2024 by 1305 705
Large sélection and good customer service
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January 2024 by abbas sheikh
Excellent customer service. The clerk was very knowledgeable…
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January 2024 by Terry Bogard
Staff not very helpful.
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January 2024 by Samuel Claveau
Worst customer service experience of my life.After purchasing a refrigerator from them, they didn't show up on delivery day and no one called me. I had to contact them myself, only to learn that they had changed my delivery date without notifying me and that the new date was 5 days later. I spent the Thanksgiving long weekend without a refrigerator because I had sold my old one.I went to the store to ask if I could be compensated for the food I lost and the inconvenience I experienced. I was made to run around the store, each person passing the problem to someone else. Finally after making me wait 30 minutes, an employee insisted that she couldn't do anything because it wasn't the store's fault but that of the delivery person even though I had no contact with the delivery person. She was cold and just told me it was my problem. I was eventually told that if I wanted to make a complaint, I would have to send a complaint by email. So I sent my complaint to the address given to me on November 1, 2023.It is January 11, 2024 when I write this message and I have not heard from anyone, my messages have gone unheeded. Having known the service would be this bad I would have gone elsewhere. I recommend the Home-Dépôt on the other side of the railway tracks. I bought a dishwasher there and their service was much better. This store does not seem to care about customer satisfaction. I will think twice before making a major purchase with them again.
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December 2023 by Анька Шевкун
Here you can buy everything for the home and not only recommend it
