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January 2024 by Reza
The worse customer service I have ever experienced. They acted like nobody was at the store. I waited for 15 minutes but nobody served me.
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December 2023 by Q Q
Lucas is very helpful! I got my desired plan and device! Thank you!
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November 2023 by leonna li
Anthony is very helpful thank you
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June 2023 by Eric Lavallee
Switched phones and was provided with excellent/solid customer service by Matiss.
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May 2023 by Reneee
I came here to change my device and the service I received was amazing! The staff was patient, helpful and extremely kind. I definitely recommend this store
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January 2023 by Re Val
Great service. Laila was professional and helpful.
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December 2022 by Claudia Dorego
I can only say good things about this location and Venise’s help.After going back and forth with rogers over the phone, and other locations being very unhelpful, Venise was more than happy to take the time to help me with my account issue.
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October 2022 by Aaron Lloyd
Ridiculously bad service - full of lies. They promised that the one time fee for new lines will be reimbursed which I paid 100$ (50$ each). Afterwords I received no reimbursement: the call center says the deal should be with the branch and the branch says call the call center... in 2022 in the middle of Canada, this is shameful!!!
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October 2022 by Anita Deklerck
(Translated by Google) Please note this agency sold us an 8 gb sim card without telling us that all of Gaspésie was not covered by RogersIt has therefore been 5 days since we have had no internet, so no gps or possibility of making transactions on our bank account in complete safety.This way of selling is not correct(Original)Attention cette agence nous a vendu une carte sim de 8 go sans nous dire que toute la gaspésie n était pas couverte par RogersCela fait donc 5 jours que nous n avons pas internet donc pas de gps ni possibilité de faire des transactions sur notre compte bancaire en toute sécuritéCette façon de vendre n est pas correcte
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August 2022 by Dahlia Jiwan
Jacob gave us an amazing service! Went above and beyond. Switched my line from another provider to Rogers yay!
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August 2022 by Behrouz Mansour
I had an awful deal with them.They are a group of bad guys.They do their job as the worst as the possibility.They made a mistake and ruin my day, and not only they do not feel sorry but they also think that their mistake is a routine of daily life.I recommend seriously that do not purchase anything from them.
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July 2022 by Melody Burke
Jacob was incredibly helpful and made it easy for me and my partner to get phone plans that worked best for us. He went above and beyond.
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June 2022 by Marky_marc
Friendly, helpful service.
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April 2022 by Aubey Laufer
Excellent
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March 2022 by Natasha Villeneuve
Representative: JacobI came here two times, once for switching from apple to the Z flip 3 then switched back because of the battery life on the z flip being really bad. I switched back to apple out of anxiety but will be going back for the S22 plus. Jacob has been nothing but helpful and patient and making sure I really take my time to experience the phones and deciding at the end of the 15 days if I was content. They’re super nice, but I do admit they should put more employees as when both representatives were busy with clients (myself included) there was a line of roughly 6 people and over the course of 30 minutes, they started to leave.But other than that I had a really good experience !
