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January 2024 by Fhatima Chen
Fast service, the team is friendly. I recommend!
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January 2024 by Puy Heang Taing
I went today to get the same deal that a friend got 2 days ago, but the person was rude and did not want to do business. So i just walked away. Customer service is horrible. I do not recommend this booth in particular. I waited 20 minutes in line and my conversation did not last more than a minute.
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July 2023 by E B.
Execrable company like Videotron by the way. Not nice at all “being part of the rogers family”. Only looking to make a profit, several billing errors still no return call to remedy the situation. We called 2 times and chatted online 1 time. We've been waiting for this to be resolved for more than two weeks now.Once the discount ends, I change cell companies.Thank you bye bye
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May 2023 by Mehran bakhtiari
I can't believe that I live in Canada because I was robbed during the day and no one is doing anything.Three weeks ago, I came here and got an iPhone 14 phone and two lines from them.The phone was 40 dollars and each line was 35 dollars.In other words, I had to pay 110 dollars plus taxes every month.But after two weeks, I received an email that the balance was $535.I came back here and asked them why I have to pay this amount and they told me that they made a mistake when registering my name and entered the wrong amount into the system and now they cannot cancel it and I have to pay 535 dollars.I've been coming here for two days and calling my customer service but no one is doing anything. These are frauds.Be careful.And don't come here
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May 2023 by mahbobe tabatabee
They are thieves.I got a phone and two lines from them three weeks ago and they told me I have to pay $110 for both of them, but after two weeks I received an email that my balance was $535.When I asked them to explain why they charged me so much, they did not answer me
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April 2023 by kevin baril
The service there is
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April 2023 by Alexandre de Montigny Rhéaume
I just love it.
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March 2023 by Pamy Chevrier
Was closed due to lack of staff when I really needed to give back my phone. Can't do it with an agent over the phone.
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March 2023 by Ali Shafqat
They are close but opening hours says open until 6:00pm I'm here at 3:30 closed
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March 2023 by Lovely Multani
Very bad service avoid this store pls
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March 2023 by Krisna Immanuel
Was very quick, professional staff. Answer all my question about my account.
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March 2023 by Hicham Ziouane
Truly the best Rogers team in all of Montreal!!Don’t hesitate any longer, this is where it’s happening!!
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March 2022 by joseph Abitbol
I am at the present time December 23rd 2021 @ 10:53 AM calling and calling and dialing. No one is picking up the telephone, I am quite certain that they must be busy nevertheless a little initiative by showing some Respect, Pick up the telephone advise the person on the other line that you are not capable of helping them at the present time and maybe ask for their telephone so you may call them back ?? OR IS THIS MAYBE TOO MUCH TO ASK!!! Calling all of Rogers Communications Highly placed managers, I strongly suggest that you give your sales staff a Severe Customer Service course because in the way The store at Rockland shopping center is acting I personally give it a Humongous ZERROOOOO. Apologies for this harsh review But this is a fact I am stating
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March 2022 by Claudia Nelke
Thank you for your excellent service and patience, Pierre.
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March 2022 by Gis Bun
Went over because I had a phone issue. The manager, Pierre, says he's closing. But it's 5:55 pm and not 7 pm. He says they close at 6 pm. He couldn't care less.
