SAQ-Rue Masson is a small liquor store with a friendly and helpful staff. Customers often praise the service, especially mentioning William Lee, who is considered the best cashier and provides excellent advice not only on alcohol but on other topics as well. The staff's professionalism and kindness create a positive shopping experience, with customers recommending the store for its good service and product recommendations. A pleasant lady at the counter suggested a sparkling wine that was enjoyed at a recent party, highlighting the staff’s helpfulness. The store’s team, including managers, are responsive and attentive to customer concerns, ensuring situations are addressed properly. However, some reviews mention that the store has a limited selection, so customers are advised to make a list of alternatives beforehand. A few comments note that during busy summer evenings, service can be less satisfactory, with some staff members being less friendly and less attentive. Overall, SAQ-Rue Masson offers reliable service with staff who are willing to assist customers in finding products or directing them to other branches when needed.
Very friendly and helpful team members.. Went there for a bourbon not knowing that it is not on inventory anymore.. One of the employees took his time suggesting alternatives that turned out really good.
October 2024
William Lee the best cashier, the most friendly person you’ll meet at the SAQ and he gives the best advices and not just for alcohol but a lot more. Glad I met him?
October 2024
William Lee gives Absolutely amazing service and this guy knows what he’s talking about! Definitely recommend advice from him!