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February 2024 by Andrea Gies
What an experience!!!! Ordered Uggs online, and received the package with a personalized note inside, thanking me for my business and appreciating the support.You don't get that little extra when a "white truck" delivers your package!!!!!Shop local - support family businesses!
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February 2024 by Y O
I ordered Bellroy Tokyo Totebag bag in navy online from this Quebec store. The lowest discounted price online. Delivered to Toronto in clean & presentable state without any damages or stains. I also liked how the free shipping company the Schreter used seemed to have handled the delivery with care without looking beaten up. Came a bit later than I thought but that is due to my order during busy season of Christmas and Hannukah.I highly recommend this store because of the prompt communications and pleasant customer experience. The store owner is immensely caring and puts bonafide effort in the customer service.
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February 2024 by Johanna Pellus
Nice selection of shoes, boots, backpacks and other accessories and clothing from different brands. Good service. I recommend.
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December 2023 by Edward
Good selection, staff knowledgeable about boots and boot care.
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October 2023 by Wayne Wood
I have been shopping at Schreter’s for many, many years. They have always had good quality merchandise, at competitive prices, and very helpful and friendly staff. Unfortunately, I have noticed lately that it has all the earmarks of a store that is going out of business. Their store is usually empty, their website doesn’t work very well, and they don’t have the same range of merchandise that they used to. For example, they no longer sell suits.The latest example is their customer loyalty program. I went there to buy some shoes, believing that I had a fair number of loyalty points in my account, however, when I arrived at the cash, I was told that my loyalty points have expired and I would’ve known that had I read my emails more carefully. None of the other loyalty programs that I am a member of have an expiry date, so in response to this I must inform Schreter’s that my loyalty to them has also expired as of September 6, 2023.It was great doing business with you, but all good things must come to an end.Addendum: After filing this review the owner reached out to me. Much to my disappointment he was more concerned with getting an unfavourable review than he was with my shopping experience. And now, to make it worse, he is accusing me of posting false information.
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October 2023 by Steve Gauthier
Great transaction for my online order. Best price available, and quick shipping. I am very pleased with my first Schreter’s experience!
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August 2023 by Genevieve Gore
Went to Schreter’s a couple of months ago to get a new backpack: I had loved an old one that had recently reached its end of life and I was looking for something similar (i.e., a bag for everyday use and travel). The staff are super helpful and led me to exactly what I was looking for. Great local store!
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May 2023 by Rhys Halsey
Really helpful staff. I called to see if they had a specific backpack I had been looking for that I couldn't find anywhere else and they immediately offered to put it aside for me. They're the only ones in town who have a huge selection of Fjallraven backpacks.
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April 2023 by James Turow
Ida was absolutely amazing to deal with. They have the best customer service and my experience was perfect. On top of this, the shoes were amazing! I will be buying from them again, I highly recommend them! Jim
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March 2023 by Michel Béraud
Best place for socks and to go broke. There's so much cool stuff to buy and the service is great!If you're a tourist and lost your luggage, this is the best store to go to - LoL
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January 2023 by Nathan Simm
I live in a small town in BC. I’ve been looking for a pair of Bogs for a few months without any luck on the style that I wanted.On my last Google search after Christmas , this store came up with the boots in stock. I read about the store and it looked great.The online ordering was simple, shipping was included and they arrived even before they were promised (which was very quick) with a personal note of thanks on the receipt.I would recommend this business to anyone and really appreciated the great service!
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January 2023 by Joce G
Ida is the nicest person you'll ever meet! The store has everything!1st place I'm going when I come back to Montreal. :)
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December 2022 by Geoffrey Filbey
Fabulous independent with chain store prices, the type of place we in England are losing more of everyday. (I truly envy Montreal's ability to create a climate where places like Schreter's can thrive.) There is something at every price point and for every season. Great service and personalised service too - it was lovely to hear all those stories about the visits from Leonard Cohen. Thanks for a great experience, and a great shirt.
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November 2022 by Anya Zaretsky
Schreter's was so accommodating and they really put in the effort to help me get my winter boots during the first day of snow.On the first day of snow, I wore my sneakers until they were sopping wet. My family was visiting the week after with my winter boots in hand, but the snow came earlier than expected and I realized I would have to buy winter boots. I saw their store on Google Maps and the delivery was estimated to be about 2 business days. They called me after I made the purchase online, where I off-handedly mentioned that I chose the delivery option because I physically couldn't go out to their store (even though the store was close to my home) because I didn't have the footwear for it. The woman on the phone and I laughed about it, and hours later, she called back to share that they were expediting my delivery so I could receive it the night of. I was SO shocked because the original delivery was planned for the day after, but now, I was able to attend my classes.Anyway, I was not expecting to receive high-quality winter boots the NIGHT of my purchase, and I'm really really thankful to your guys' care and effort : ) It made my life so much easier and if I ever need footwear again, I will definitely return. And hopefully in person : )
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October 2022 by Sarah Matthews
I was looking for a specific shoe. I'd looked everywhere and it was sold out, then I came upon Schreter's. I was beyond excited to find them, they are in Montreal and I am in Ontario. I ended up making a mistake on my payment having never used PayPal before. I was immediately contacted via phone by the store informing me that they were aware of my mistake and had held my shoe for me to order again. I received my shoes after payment within 2 business days, my invoice even had a personalized note thanking me for my purchase. Everything about this store is wonderful. I highly recommend them. Product and customer service is wonderful. Thank you Schreters's!
