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February 2024 by Mateo Alba Carmichael
ATM is only open during bank operating hours, had to withdraw at TD across the street
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February 2024 by Danny Micheal Vaillancourt
What the hell is the point of an ATM if it's only available during the bank's operating hours?
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December 2023 by Stéphane Mailhot
Always had a good experience here and answers to my questions. Been a customer for about 20 years.
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October 2023 by Sergey Grushko
I visited this branch twice, and on both occasions, the teller seemed to have no idea what they were doing.
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October 2023 by Pauline Flipo
Cash deposits really make you tear your hair out. The distributors only reject the tickets.
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October 2023 by Jean-Jacques Bédard
A warm welcome and courteous service.
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October 2023 by Mario Gagnon
Scotiabank has become the worst Canadian bank. When I started with them over 30 years ago, the service was excellent, but unfortunately it has gotten worse. For example, I am given an appointment, but no one is in the branch and finally the advisor arrives 1/2 hour after the appointment time. ATMs close early. I sent 3 emails to request a payment stoppage, it was not done. I have sent 5 emails to request a refund of this pre-authorized payment, NO RESPONSE TO DATE. We cannot reach them by phone. I will now start transferring my assets to another bank. Please avoid this bank.
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August 2023 by Dmitry Shvedov
They don't have enough cash for withdrawals. ATM doesn't have cash for withdrawals. A bunch of transactions they can't do, sending me to home branch. Everybody is clueless about their own processes.
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June 2023 by Melanie Coderre
Je fais affaire avec Tangerine donc Scotia et je suis vraiment satisfaite du service 24/24. Personnel qui répond aux appels de clients sont dynamiques et expérimentés. Aucun problème jusqu'ici (cliente depuis 7ans) et j'apprécie énormément le fait de ne pas devoir payer de frais mensuels pour mes opérations 0$ mis à part les retraits aux guichets automatiques dans les autres succursales que Scotia ou ATM qui eux chargent $2.50.Si on calcule annuellement l'économie d'argent que je fais en ne déboursant pas de frais mensuels d'opérations, c'est plus que considérable. J'économise minimum $200 par année.
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April 2023 by Nathalia Ramirez Osorio
Je n’ai malheureusement pas eu des expériences avec des autres banques a Montreal, mais avec mon conjoint on a changé trois fois de succursale (square victoria, Prince Arthur et parc) et dans les trois l’expérience était terrible. Le service à la clientèle ne peut pas être plus inutile, les conseiller je n’en parle même pas. Le seul plus de cette banque c’est les points cinéma, ce qui lui donne droit à une étoile.Juste faire un simple virement entre banques nationales (Toronto par exemple) ou à l’international c’est l’enfer, dans certains cas impossible. Et comptez pas sur les conseillers pour vous aider, ça sert absolument à rien.Donc non, je ne recommande absolument pas cette banque.
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April 2023 by Matthew Inglis
Why even have an atm if it's inaccessible when the bank is closed
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March 2023 by Vivienne
I tried to make a withdrawl there today during the posted ATM opening hours but the door to the ATMs was already locked and there was nobody around. Thanks for wasting my time!
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March 2023 by Нико К.
One of the worst customer service of any bank. Regretting opening an account!
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December 2022 by Sam
Advisor never showed up to my appointment (nobody came reached out to tell me). Another advisor had to substitute, I had to take time off for this meeting and it is now 45 minutes past when the meeting was suppose to start and Nobody has come to consult me. Don’t waste your time at this branch.
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December 2022 by Bahar Arapkirli
Absolutely horrible customer service, I am regretting the day I opened a bank account with them, regretting even more trying to get a credit card. They have never availabilities and even worse they cancelled on the meeting I waited for 2 weeks with no excuse and rescheduling.A customer should never chase a bank to get a credit card with them, never.
