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November 2023 by Robert Caron
That store is a ?️?. Last in a long string of getting screwed over, I bought a can of shoe silicon spray and the nozzle was broken clean off under the cap. Things like this happen, but it shouldn't be 'all the time.'
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October 2023 by Elizabeth Laura Goldstein
The experience was great, the staff were very knowledgeable, friendly, and helpful.Definitely recommend coming!The treadmill to try out the shoes is an amazing idea !
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September 2023 by Jason Lipskaia
A Nice Store with a wide selection , friendly staff good service and easy return’s My favourite brand of shoe changed their style after ten years and the new model same size didn’t wear well causing blisters and no problems with return! What can you do??
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September 2023 by Akira Grey
This place is a joke. They call themselves "sports experts" and 6 employees didn't know what a disc golf disc was. You literally have five courses within 6 km of the store. Smh.
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August 2023 by Raoul Flaminzeanu
Just got my new running shoes at this store and I had the most amazing service. The staff help me try several pairs and described clearly the differences and could advise me on what would fit best my running routine. Such a pleasant experience, and got a good price! Thank you!
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August 2023 by La B.
The cashier in the middle cash working the afternoon shift on Friday, August 18 was incredibly rude. She gave me attitude the whole transaction from the moment I walked up to her. She asked me if I wanted a bag, I said “yes”. We got to the end of the transaction and I asked her if she had charged me for the bag and she replied with a rude smirk on her face “I asked you if you wanted a bag and you said no” rather than simply offering to sell me one. I told her I did not say not say “no” to a bag and clearly there was a misunderstanding. I left the store without a bag regardless because I refuse to argue with a minimum wage, customer service worker no matter how rude they are. This is a personal standard I hold myself to. I figure I am not the only one who has had a negative experience with this cashier and I expect that management will notice enough complaints at some point to address her behavioural issues.
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August 2023 by Harry Garcy
be careful when you checkout to pay, the system will ask you if you want to receive your receipt by email. I never received the invoice on my email and after a week of email with customer service unable to send me the email receipt, they ask me to return to the store to ask for the receipt. This is unacceptable, they are incompetent
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July 2023 by Justin Lamarche
Bike repair services are very timely (same day repair) and reasonable $, good service and explanations.
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July 2023 by züheyla izin
WORKERS DON'T HELP, SO I ENDED UP BUYING A WRONG SIZE! I went there on Saturday to buy an athletic swimsuit. I approached two workers (who were talking to each other) and asked where were the swimsuits for sports. They unhappily looked at me and 15 meters from far pointed at a deserted, almost under the stairs area, saying that all of them there. With the sizing of ten different countries/areas/continents on each swim suit I ended up getting one. I tried it quickly (as the place does not have an elevator my husband and uneasy toddlers in their stroller had to wait outside) and thought it was okay. On my first swim I found out that it is a C cup which is bigger than what I need. If those workers helped me instead of chatting with each other I could have been happy with my purchase!
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July 2023 by Alok Alamban
Thanks a ton to customer experience staff Mr. Leo. Wonderful experience shopping at Sports Experts in Downtown Montreal.Leo guided me so well in purchase of new tennis racquet. His right advice changed my game for the better.CheersAlok
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April 2023 by Yoyo W.
It's a good place to get some sports stuff, I bought duffel bag and it was awesome, I really like it
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March 2023 by S1 S
Very unfriendly sales staff. They seem like they couldn’t care less to help you. When you are finally able to ask someone to help you, it feels like you are bothering them because they are busy on their phones. This place needs either better training or hire staff who at the very least smile. Not a very enjoyable experience.
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February 2023 by Yandy Chirivella
Horrible shopping experience. Winter jackets are locked, and for every single one you want to try on, need to find some hard to find clerk, and so on. Like I said, horrible. Google asked how was Sport Expert, not me expecting anything from a review.
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December 2022 by Uncle Ben Shiznit
Huge store. Great shoe selection. Bigger than most sport experts out there. Helpfull staff made it easy to find the rackets we were looking for and a new pair of hiking shoes. High end brands are available.
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December 2022 by Andy-Riwan Gernet
The store is definitely understaffed. I waited 15min for the first person to help me have my size and she came back with the wrong shoes without telling me anything. I discovered when i opened the box. Then 15min again to have someone else helping me just to get the right pair of shoes and finally ended up running after someone to have the right size. 45min in total in this shop. What a waste of time.