TELUS
Cell Phone Stores,
Internet Service ProvidersHours:
4202 Saint Denis St, Montreal QC H2J 2K8 Hours
About TELUS
TELUS is a business that offers helpful and friendly customer service. Customers appreciate staff members like Issa, Ben, and Sebastien for their patience, knowledge, and professionalism. They go above and beyond to assist with problems, whether it’s activating a SIM card or choosing the right plan. Staff members are honest, accommodating, and willing to stay after hours to help customers settle their accounts. Many reviews highlight the staff’s extra effort to ensure a stress-free and positive experience. However, there was one incident where two employees made fun of a customer after they left, which was uncomfortable and unprofessional. Overall, customers highly recommend this TELUS location for their helpfulness and good service, especially for those needing internet or phone assistance. The staff’s willingness to listen and carefully address questions makes it a trusted place for mobile and internet needs.
Most Recent Reviews
February 2026
only reason i don’t give a full five stars is that the two employees were bad mouthing / making fun of a customer the moment the client left the building. very uncomfortable and unprofessional to witness.
Other than that GREAT service by Sanjib. he was patient and helpful during the whole process.
January 2026
Wonderful Issa sorted out my problems. He is very, very knowledgeable and polite and kind. You must see Issa if you need internet or a phone. He will not let you down.
Zizi Modd
October 2025
Ben Issa was so helpful. He went above & beyond to solve my problem and made the whole experience stress free. 10/10 costumer service.
More Comments(69)
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