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March 2024 by Élodie LP
Excellent service and good brands!
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February 2024 by Yoly Gomez
I am happy with the service!!!
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February 2024 by Annie Lussier
If you are looking for shoes that are different from those found in other stores, this is the ideal store for you!
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February 2024 by Awa ba
poor customer support
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February 2024 by pina sicurella
Excellent customer service!!!
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February 2024 by roxane millette
Daly provided excellent, friendly, expedient service. I just bought 3 pairs in 10 min. I look forward to next time.
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February 2024 by Maya Danis
Impeccable service, very friendly staff! Thanks to Daly ? my shoes are so pretty!
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November 2023 by Lou L
Not the best quality
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August 2023 by Clara Q
We were lucky to be helped by Daly, the store manager. He claimed he didn’t speak English but for the six of us very curious women, he did AMAZING! We were attracted to the store because of the shoes on display and spent well over two hours trying almost every shoe. Great styles, super comfortable, we purchased over 10 pairs and didn’t buy more because some of our sizes were not available. Highly recommend if you’re visiting Montreal. These are very hard to find (never seen) in US by our group and we are always in the malls :-)We opted to not take the shoe boxes in order to take less space ;-)
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August 2023 by Jennifer Verguet
Bad faith and catastrophic after-sales customer service.I bought $350 snow boots of excellent quality according to the saleswoman. Result after 3 uses, the interior is perforated, so they make me blisters.The manager tells me that it is not a manufacturing defect and therefore the repair is at my expense!!
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July 2023 by Elizabeth Cotignola
Ordered from them online and it was the worst customer service I've ever received. I never received the item (Canada Post lost it), and when I wrote in to request a refund, I got an automated response saying they'd refund me when they received my return. This was my first time buying from them and it will also be my last. *UPDATE: An actual human read this review, looked up my order, found my contact info, and called me to inform me they'd tracked down my delivery. SO, seems they do care about service.
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June 2023 by Annie H.
(Translated by Google) Following the manager's recommendations, I bought a pair of comfortable urban walking shoes.These are the worst shoes I've ever bought with blisters on my feet and everything. I went back and I was offered to glue the sole with "crazy glue".Shoes over $150, sticking them with glue, what a horror!I miss Sabotier!(Original)Suite aux recommandations du gérant, j’ai acheté une paire de chaussures pour la marche urbaine donc confortable.Ce sont les pires chaussures jamais achetées avec des ampoules aux pieds et tout. Je suis retournée et on me propose de coller la semelle avec de la « crazy glue ».Des chaussures à plus de 150$, les coller avec de la colle, quelle horreur!Je m’ennuie du Sabotier!
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January 2023 by boo
When I bought my winter boots there, I noticed the zipper was having a little bit of trouble to glide smoothly which I shared with the salesperson. She assured me it was because the zipper needs to be glided over time to make it smooth. After 1 day of use, the zipper was broken. I can't return the boots because it was on sale, therefore, non returnable. Also, the vendor sneakily tried to add some random wipes to clean the boots without telling me upfront it was an extra charge. Not happy with that and wasted 135$ on boots that I only wore once.
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December 2022 by Arielle G. Aaronson
Don't ever shop here. I bought a pair of Remonte winter boots and within a week of extremely light use the soles had cracked through, making walking almost unbearable. When I brought them back in within the 14-day window the two salespeople agreed the boots were not wearable but sent me home with nothing more than a "good luck." With 3 young children at home and the holidays fast approaching, this $200 purchase was supposed to get me through the winter. Now I won't even be able to make it to Christmas.
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February 2021 by Isabelle Vaubert
(Translated by Google) Great quality choices and good customer service(Original)Grands choix de qualité et bons services a la clientèle
