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December 2023 by James Barber
Awesome service. I dealt with Michel in appliances, and he was amazing. Very knowledgeable, explained everything, and I got a better deal than if I had bought online. Very happy!
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November 2023 by Reza Mohammadi
I am thrilled to update my review based on my recent outstanding experience at Home Depot. Michel from the home appliances section went above and beyond to assist me in choosing the perfect washing machine and dryer. His expertise truly made the purchase process a breeze.Additionally, Richard L at the pro desk provided exceptional service in helping me open my pro account and shared invaluable information. His welcoming attitude and dedication to customer satisfaction were truly commendable.Kudos to these two gentlemen for their exceptional service! They have set a high standard for customer care, and I wholeheartedly give them a well-deserved five-star rating. Thank you, Home Depot!
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November 2023 by Alex Hastman
Horrible experience. They hire lazy, idiots to deliver their appliances. First time guy said he called and rang door bell, he didn't. Second time he literally got caught leaving a note on the door and not ringing, he straight up refused to deliver it because "it wouldn't fit" he didn't even attempt to use the bigger stairs in the back. Third time same thing, refused to deliver it in the back door and wouldn't wait 15 minutes to have us take off the railings. Both the second and third time my girlfriend had to deal with sexist comments. Home depot themselves did nothing to help. Absolute joke of a store, do not shop here, especially if you need an appliance delivered.
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October 2023 by Gralentin V
Super magasin, un service impeccable. Le personnel est vraiment à l’écoute de la clientèle c’est presque étonnant comparé à d’autres enseignes. Très grande variété d’articles
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September 2023 by Tania Nguyen
Réservation confirmée 1 semaine avant la date de ramassage, d’une Sableuse plancher. Et rendu sur place, on me dit que le magasin ne loue pas cet outil pour une job extérieur. C’est une politique spécifique à ce magasin. On me réfère à un autre magasin de locations, à 5 min d’auto. Mais… ce magasin est fermé le week-end !!
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September 2023 by Donna Porter
I have been renovating since May and for obvious reasons spent ALOT of time in the St Henri store. The flooring Dept guys were amazing and today the customer service dept. was a life safer. So helpful and polite and know their jobs. Thank you all so much.
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August 2023 by Tie R
Every time I come to this store, I need to walk a half a mile to find someone to assist me. Then you have the employees all gathered in a circle cracking jokes when they should be in the aisle of their expertise. And don't bother calling the store because they don't answer. I can't even ask if my shipment was received.
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August 2023 by Adib El Nouri
I bought Hisense portable aircondition, and I was told it's at a special price because it is the last piece. I carried it home, opened the box, and discovered that there was no hose and remote control! I wanted to try it, and a new problem was there with the fan! Very harsh voice as if it is hitting something inside the machine. The problem was that the salesperson didn't mention anything about the aircondition, but it is the last piece, and it is in good condition!? we didn't open the box at the store , but I advise all to open the boxes before buying anything! I will return tomorrow first thing in the morning ? and I need to carry it back to them even if I can't carry heavy loads ?
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August 2023 by Enigmatic Cache
Extremely helpful staff! When I needed help deciding between different products, they gave very good advice (even said that for my needs, even the cheap tool should suffice, which works fine for me). Later, when there was a misunderstanding about the return time of a tool rental, I received a discount because the agent understood my perspective. Especially Alaa was extraordinary, he even helped me cut a piece of metal that didn't fit!! ??
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August 2023 by Nicolas Proteau-Dupont
J'ai réussi à trouver ce que je cherchais malgré la médiocrité de l'aide qui m'a été fournie par l'employé auquel je me suis adressé. Simplement demandé à un commis au saisonnier ou étaient les ventilateurs et il m'a répondu, en anglais, ''no fans dont have'' en me renvoyant d'un geste de main méprisant.Cette expérience est la plus négative vécue dans cette location à date mais n'est pas la première fois qu'un employé à cet endroit est moins courtois que ce qu'on serait normalement en droit de s'attendre en général.Très moyen comme expérience et la seule raison que je peux voir pour aller à ce magasin serait la proximité. À éviter.
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July 2023 by Vincent Lefebvre
Good service, selection and location. Would recommend to anyone living nearby. Also, they have a good gardening section during summer.
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July 2023 by Nooshin Abessi
I have bought dishwasher on 12 July 2023 at Home Depot store and it has been delivered to me today 22 July,USED DISHWASHER with SCRATCHES in the back and WATER LEAKING from inside, in the middle of my living room. I have called to reported it and asked for supervisor but no answer yet.The representative rescheduled me for another dishwasher on 5th August and said there is nothing earlier.I am so disappointed at Home Depot service’s.
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July 2023 by Syl Vain
Pas mal de choix dans ce magasin. Malheureusement les stocks ne sont jamais à jour sur Internet, le centre de coupe est souvent fermé et le rangement des rayons est inexistant ! De gros progrès à faire…
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June 2023 by Andy
Like all big box stores that I have ever been in, unless you're really lucky it would take you twenty minutes to find someone to help you if you were unfamiliar with the store I didn't really check online before hand. And even if you do find someone and even if you do find someone right away, they know only what is written on the the computer screen.. parking at that location is also a major issue. There's a small little hardware store not too far from the home Depot location. I highly recommend bringing your business there. Not only is the staff more friendly and respectful, but they actually know their business, when you ask them a question they don't have to pull out their phone and Google it.
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June 2023 by Calvin Pinto
Home Depot always comes through with a wide range of tools and supplies. The staff is usually knowledgeable and ready to assist. Prices are reasonable and the location usually has most of what you will need on hand.
