Transport adapté STM
Hours:
3111 Rue Jarry E, Montréal QC H1Z 0B5 Hours
About Transport adapté STM
Transport adapté STM offers a paratransit service that is appreciated for its adaptability and helpfulness, particularly by drivers who assist customers with kindness and respect. Many users have praised the courteous and friendly nature of staff, especially highlighting the exceptional service provided by some drivers. However, there are concerns about reliability, with reports of long wait times and delays. While most drivers are dedicated, some have been noted for being rude and unhelpful, particularly regarding assistance with mobility aids. Overall, Transport adapté STM is recognized for its essential service but has room for improvement in consistency and customer care.
Most Recent Reviews
March 2026
STM Paratransit Centre Transport Adapté is the best and even all agents are amazing each every departments customer service reservation info déplacement
December 2025
Loved everything about Transport Adapté. Compassionate, helpful, courteous, driver. Comfy ride in leather bolted-in Easy Boy-like armchair. Driver cautiously attached me in for an over 3-hour drive from Cowansville, Quebec Canada, to and from Sherbrooke, the Hôpital Fleurimont Québec, Canada. 🇨🇦
December 2024
Paratransit lives up to its name because the drivers adapt to their customers. My husband uses it twice a week and when he returns home the driver helps him up the steps to the front door and this is reassuring for him. Thank you very much for this exemplary service!!!!
More Comments(67)
- Montreal, Quebec
