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December 2024 by Navandeep Singh
I had an outstanding experience with this branch of Enterprise. From the moment, I walked in, Mark Betinjaneh made the whole process smooth and stress free, all with a smile on his face. Believe me if I say that this guy is the epitome of customer service and satisfaction. I had my car stolen and needed one urgently to attend to family medical emergency. Mark explained the whole process, found me the perfect car to meet my needs, and gave valuable advice. Unfortunately, that car model was not available the same day at this branch, but this guy went above and beyond and arranged it from another branch and brought it over for us. You hardly find people like this, who love their job and work with so much passion. I will surely be coming back here or recommending them to my friends!
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December 2024 by Y.A
I always receive impeccable service from Annie G.
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November 2024 by Jaleh Raissi
Unacceptable!!!
1 - First vehicle received to replace my BMW
2 - we receive a 2nd vehicle (an Infiniti QX80) and the company representative, Sami, reassures me by telling me that this vehicle is covered by my insurance…..and SURPRISE he charges everything to my credit card! !! (over $800)
I communicated with them several times in order to resolve the situation….and since then radio silence!!!!
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August 2024 by Jason Novak
Excellent customer service. They bring and pick up the car from your house. Best experience in Montreal to date.
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May 2023 by Franc Botti
Tried to call enterprise locations in Mount Royal multiple times and the phone just keeps ringing. No one ever answers. Same issue with their Ste Jerome location - just goes into forever perpetual hold pattern. If the service is this bad even before you purchase can you image what to expect once you have rented. Totally ineffective company. Really needs to get its act together!
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January 2023 by Bill C
I picked up a vehicle at another branch that came from this one. The vehicle was dirty, had the driver's waste still inside, coffee, bottle of water, gum wrappers, snack wrappers etc... The vehicle is not the same as I was promised and I I had to spend an hour cleaning it... The tank was completely empty. This branch should definitely be avoided.
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November 2022 by Helodie Girard-Desmarais
(Translated by Google) SCAMPER!!! I have never done business with them and they put my name on collection...(Original)ARNAQUEUR !!! Je n'ai jamais fait affaire avec eux et Ils ont mit mon nom en recouvrement ...
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October 2022 by Crow Bill
(Translated by Google) I picked up a vehicle from another branch that came from this one. The vehicle was dirty, had the driver's waste still inside, coffee, bottle of water, gum wrappers, snack wrappers etc... The vehicle is not the same as I was promised and I I had to spend an hour cleaning it... The tank was completely empty. This branch is to be avoided, definitely.(Original)J'ai récupéré un véhicule dans une autre succursale qui venait de celle ci. Le véhicule étais sale, avais les déchets du chauffeur encore a l'intérieur, café, bouteille d'eau, papiers de gommes emballages de snacks etc... Le véhicule n'est pas le même qu'on m'avais promis et j'ai du passer une heure a le nettoyer... Le réservoir étais complètement vide. Cette succursale est a éviter, définitivement.
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July 2022 by Lee Morris
Wonderful staff
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July 2022 by Dr.Rélean P Deschênes
(Translated by Google) Really good(Original)Vraiment bien
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June 2022 by Muhammad Asif
(Translated by Google) I had a very bad experience booking with this place.I pay $1622 from my Cradit card to take the car for a month, but when I got back they charged not only $1622 but asking for more $622.J called the companies and they advised me to call the direct line of the branch I called. branch but the nursery refuses to talk to me on the phone so I go to another branch to pick up the car and they advised me to call company holdings because my account is locked due to non-payment $622 that i have already paid i take 100 times from the company but they treat i dont like anything very bad customer service i really disappointed the company but we also have other company choices.i had very bad experience to book with this location I pay $1622 from my Cradit card to take car for month but when I returned they charged not only $1622 but asking more $622 I call enterprise holdings and they advised me to call branch direct line I called branch but the manger refuses to talk to me on phone then I go another branch to get car and they advised me to call enterprise holdings because my account is locked due to non pay $622 which I paid already I take like 100 times from enterprise but they treat me like nothing very bad customer servicewe have other company's to choose too.(Original)J'ai eu une très mauvaise expérience pour réserver avec cet endroit.Je paie 1622 $ de ma carte Cradit pour prendre la voiture pendant un mois, mais quand je suis rentré, ils ont facturé non seulement 1622 $ mais demandent plus 622 $.J'appelle les entreprises et ils m'ont conseillé d'appeler la ligne directe de la succursale que j'ai appelée. succursale mais la crèche refuse de me parler au téléphone alors je vais dans une autre succursale pour prendre la voiture et ils m'ont conseillé d'appeler les avoirs de l'entreprise parce que mon compte est verrouillé en raison du non-paiement 622 $ que j'ai déjà payé je prends 100 fois de l'entreprise mais ils traitent Je n'aime rien de très mauvais service client J'ai vraiment déçu l'entreprise mais nous avons aussi d'autres choix d'entreprise.i had very bad experience to book with this location I pay $1622 from my Cradit card to take car for month but when I returned they charged not only $1622 but asking more $622 I call enterprise holdings and they advised me to call branch direct line I called branch but the manger refuse to talk me on phone then I go another branch to get car and they advised me to call enterprise holdings because my account is locked due to non pay $622 which I payed already I take like 100 times from enterprise but they treat me like nothing very bad customer service I really disappointed enterprise.we have other company's to choice too.
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June 2021 by avi waybschneider
Clean place and friendly service
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June 2021 by Dominique Levac
(Translated by Google) Vehicle in order and clean.Perfect service.Thanks,(Original)Véhicule en ordre et propre.Service parfait.Merci,
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May 2021 by Chakib Krika
The service was good but the car had an empty tank and a very dirty windshield
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June 2020 by Hugo Godinez
Excellent service for renting
