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January 2025 by Abtin Jahanbakhshzadeh
It was a very bad experience in this store. The employees did not know the return or exchange policy and did nothing to help me. They forced me to go to another Geox store to exchange my shoes.
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November 2024 by Tarsis Fernandes
Excellent customer service!
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August 2024 by Myriam Albert
What a horrible customer service. First time buying from them and it will be my last! My sons shoes started pilling off after a week. It’s been over a month that I am trying to figure out with customer service what can be done and it is a nightmare! A month! I had sooo much high hope because I have heard wonderful things about the quality. I will make sure I tell this to family and friends. It is not acceptable.
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July 2024 by Mohamed Reda Yousfi
A warm welcome from Béatrice, professional and extremely helpful.
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May 2024 by Tiina T.
I bought several products in this store and the last today, where I got a nice service.
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May 2024 by Abdelhamid Daouadji
I recently purchased a pair of shoes from this store for my granddaughter and I am extremely disappointed with the quality of the product as well as the customer service. I regret not having read the reviews. Normal, I have three children and I have always bought geox and never had a problem. But unfortunately this time the quality is frankly bad. After only a week of normal use, signs of wear appeared. The manager, who was not on site, just seeing photos sent by an employee concluded that it was due to improper use. In summary, I do not recommend these shoes, too expensive for poor quality.
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May 2024 by najlaa akadam
Why are you deleting comments? You will have to take responsibility for your service and your employees...
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May 2024 by Christine H.
Very good service :)
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May 2024 by Ouiam Mihi
Respect human beings above all!!
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January 2024 by Hossein Pourmand
5 stars :-)
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November 2023 by Ali I
Bad customer service.No courtesy.I understand the other comments.
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July 2023 by Svetlana Sidorova
Worst service!!! Management should be fired!I've been waiting for the return since the third day, and they haven't done it yet!!!
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June 2023 by Maria Celeste Mazzola
(Translated by Google) BE CAREFUL if you buy from this store!!!!The employees do not inform you about the merchandise on sale or the return and exchange policy. They will stamp the receipt ""Exchange only" and place the receipt in the shoe box without showing it to you.Since customers return a lot of Geox shoes, the business is insuring sales by using this DISHONEST PRACTICE.(Original)FAITES ATTENTION si vous achetez dans ce magasin!!!!Les employés ne vous informent pas au sujet de la marchandise en solde ni sur la politique de retours et échanges. Ils vont étamper sur le reçu ""Échange seulement" et placer le reçu dans la boîte de soulier sans vous le montrer.Étant donné que les clients retournent beaucoup de soulier Geox, le commerce s'assure des ventes en utilisant cette PRATIQUE MALHONNÊTE.
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June 2023 by issam
(Translated by Google) The article clearly and clearly visible to the human eye that it is defective and despite that it sends it to you like that ... shame on you ... and we don't all have time to print and make returns.. It was really dishonest to send an article like that...(Original)L' article clair et net visible à l'œil humain qu' il est défectueux et malgré ça il vous envoie ça comme ça ...honte à vous ...et on a pas le temps tous pour imprimer et faire des retours... C' été vraiment malhonnête d envoyer un article comme ça ...
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June 2023 by Nour Habash
Store closes at 9 online and on the paper at the door but they don't respect those hours. Drove all the way to find it closed. Garbage bags thrown at the door. What a mess!
