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November 2023 by Ali I
Bad customer service.No courtesy.I understand the other comments.
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July 2023 by Svetlana Sidorova
Worst service!!! Management should be fired!I've been waiting for the return since the third day, and they haven't done it yet!!!
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June 2023 by Maria Celeste Mazzola
(Translated by Google) BE CAREFUL if you buy from this store!!!!The employees do not inform you about the merchandise on sale or the return and exchange policy. They will stamp the receipt ""Exchange only" and place the receipt in the shoe box without showing it to you.Since customers return a lot of Geox shoes, the business is insuring sales by using this DISHONEST PRACTICE.(Original)FAITES ATTENTION si vous achetez dans ce magasin!!!!Les employés ne vous informent pas au sujet de la marchandise en solde ni sur la politique de retours et échanges. Ils vont étamper sur le reçu ""Échange seulement" et placer le reçu dans la boîte de soulier sans vous le montrer.Étant donné que les clients retournent beaucoup de soulier Geox, le commerce s'assure des ventes en utilisant cette PRATIQUE MALHONNÊTE.
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June 2023 by issam
(Translated by Google) The article clearly and clearly visible to the human eye that it is defective and despite that it sends it to you like that ... shame on you ... and we don't all have time to print and make returns.. It was really dishonest to send an article like that...(Original)L' article clair et net visible à l'œil humain qu' il est défectueux et malgré ça il vous envoie ça comme ça ...honte à vous ...et on a pas le temps tous pour imprimer et faire des retours... C' été vraiment malhonnête d envoyer un article comme ça ...
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June 2023 by Nour Habash
Store closes at 9 online and on the paper at the door but they don't respect those hours. Drove all the way to find it closed. Garbage bags thrown at the door. What a mess!
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May 2023 by Mery Aghazarian
Worst of the worst , very bad service, the staff does not have the knowledge about their products, arrogant manager, not willing to give time to answer costumer’s questions I’m never going to shop there again.
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May 2023 by N N
Came in on may 4th to buy some shoes. There was more selection than anticipated so I asked the sales girl some questions about the shoes. She was unable to answer anything about the shoes she sells. So I left and read about the differences on the website. When I walked by later I saw another sales girl so I thought I would have better luck. Nope. It took her forever to find the shoes and complained the back room was a disaster. I asked to try on a couple shoes and she just hands me the boxes and walks away to chat with her co-worker. One box contained 2 completely different shoes and not the one I asked for. Then I had to disturb the girls to ask for a shoe horn. This was the worst shoe store experience I've ever had in my life, I am not exaggerating.The manager of this store should be fired! Not only does the manager not train their staff to know their products, they are not trained to provide basic customer service AT ALL. At the very least they could hand us the shoes and make sure what's in the boxes is correct. Clearly Geox doesn't care because this seems to be standard for the store based on other reviews and nothing has been done about it.I left without buying anything and will never return. There are lots of shoe stores that provide proper customer service. They will get my money, not Geox!What a waste of time!!! ?
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March 2023 by bob
Beware. The sales associate told me that all the Geox shoes are manufactured in Italy. But the shoes only indicate "Italian patent" because the technology is patented in Italy.The shoes are actually made in China and Viet Nam.I don't think that she was trying to lie.. she was just completely ignorant about the brand that she was selling. Perhaps some training is in order.
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January 2023 by Z Ign
(Translated by Google) I called the store to ask for a shoe size and the lady on the phone said she doesn't speak French. Imagine if I open a shoe store in the United States with a saleswoman who doesn't speak English. Or a telephone operator in Germany who can't even say "hello" in German. Do you find it respectful? Does the manager who hires such staff care about his business? Surely not. It was the last time for me and my family.(Original)J'ai appelé au magasin pour demander une pointure et la dame au téléphone a dit qu'elle ne parle pas français. Imaginez-vous si j'ouvre une boutique des chaussures aux États-Unis et avec une vendeuse qui ne parle pas anglais. Ou un téléphoniste en Allemagne qui ne sait même pas dire "bonjour" en allemand. Trouvez-vous ça respectueux? Est-ce que le gérant qui embauche du personnel pareil est soucieux de sa commerce? Sûrement pas. C'était la dernière fois pour moi et ma famille.
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December 2022 by Pascal Nadeau
(Translated by Google) Did not accept a return when I had never worn this shoe(Original)N’ont pas accepté un retour alors que je n’avais jamais porté cette chaussure
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November 2022 by Amine Rejeb
(Translated by Google) I bought a pair of Geox, after barely 5 months, the leather of the left shoe is in shreds, the sole is falling apart, .... the pair will be good to throw away.I brought the shoes back to the GEOX store, I talked to the manager, she explains to me that she can't do anything!!!!Big disappointment… When I buy shoes at this price, it is to make them last and I take great care of themHigh price for a low end product.Brand and shop to flee.(Original)J’ai acheté une paire de Geox, au bout d'à peine 5 mois, le cuir de la chaussure gauche part en lambeaux, la semelle se désagrège,....la paire va être bonne à jeter.j'ai ramené les chaussures à la boutique GEOX, j'ai discuté avec la gérante, elle m'explique qu'elle ne peut rien faire!!!!Grosse déception… Quand j’achète des chaussures à ce prix, c’est pour les faire durer et j’en prend grand soinPrix élevé pour un produit bas de gamme.Marque et boutique a fuir.
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October 2022 by Eric Gagné
(Translated by Google) Kudos to Despina for her excellent service and dedication, she is amazing.(Original)Bravo à Despina pour son excellent service et son dévouement , elle est incroyable .
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September 2022 by Gbolabo Odetokun
I enjoy visiting Geox shoes to get the best deal. The shoes are excellent and comfy ? Breathable at its best.Rockland store's manager was super friendly and kind.
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September 2022 by Meh Tim
Big zero for customer service. Arrogant sales person. They portray same attitude. Rudeness!You can get good geox shoes elsewhere.... wonder under what criteria they got the job.... what a shame!
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September 2022 by AM CM
(Translated by Google) Excellent service received yesterday for a price readjustment. Speed, efficiency, kindness. Thanks to the two people who were there.(Original)Excellent service reçu hier pour un réajustement de prix. Rapidité, efficacité, gentillesse. Merci aux deux personnes qui étaient sur place.
