-
February 2023 by Reshma Rajeev
The staff is really sweet and friendly.
-
January 2023 by Ludivine Dalmasso
(Translated by Google) Terrible customer service, both from the saleswoman and the assistant manager.I bought a handbag, Christmas present. The very unfriendly saleswoman, forgot to remove the lock and misspelled my email address (so I could not receive the receipt sent by email)!The recipient of the gift returns there a few days later to have the lock removed. The assistant manager received him very badly, didn't help him except by giving the guess customer service contact, and even called security, because she didn't want him to stay in the store because she felt bothered by the call to customer service.Having been in the business of customer service as a manager, I am outraged by this customer experience, by the lack of empathy encountered. That it respects a procedure is, but it can be done with kindness, courtesy, humanity and good humor, because let's not forget that it is the error of their staff.(Original)Service à la clientèle exécrable, tant de la part de la vendeuse, que de l’assistante gérante.J’ai acheté un sac à main, cadeau de noël. La vendeuse très peu aimable, a oublié de retiré l’antivol et mal orthographié mon adresse courriel (donc je n’ai pu recevoir le reçu envoyé par courriel)!Le destinataire du cadeau y retourne quelques jours plus tard afin de faire retirer l’antivol. L’assistante gérante l’a très mal reçu, ne l’a pas aidé si ce n’est en donnant le contact du service client de guess, et a même appelé la sécurité, car elle ne voulait pas qu’il reste dans le magasin, car elle se sentait dérangé par l’appel au service client.Pour avoir été dans le métier du service à la clientèle en tant que gérante, je suis outrée de cette expérience client, du peu d’empathie rencontrée. Qu’elle respecte une procédure soit, mais cela peu être fait avec gentillesse, courtoisie, humanité et bonne humeur, car n’oublions pas qu’il s’agit de l’erreur de leur personnel.
-
December 2022 by Anddi Beat
(Translated by Google) Guess is the best(Original)Guess es lo mejor
-
August 2022 by Gali Zaki
Was shopping for a very specific type of dress. Big shoutout to Adriana for helping me out with picking, sizes and feedback. Was very friendly and helpful. Made my experience easy and great! Thank you ?
-
May 2022 by Cassie C
Best place ever and the employees were helpful
-
May 2022 by Boudjeniba laidi
(Translated by Google) be careful ⛔ to buy bad quality shirts, disaster fabrics, when I decide to return them she told me no return for the used clothes despite I only used them one evening. the worst they have not scored in politics(Original)fait attention ⛔d'achete des chemise mauvaise qualité tissus catastrophe , quand je décide le retourné elle m'a dis pas retour pour les vêtements utilisés malgré jai le utiliser juste une soirée. le pire il ont pas marqué dans la politique
-
April 2022 by La fée Influenceuse
(Translated by Google) As soon as I set foot in the store, one of the attendants was at my service. He listened to me, advised me and the refund service was very fast! A quick trip to the store to see that the stock was impeccable! It is true that the price is not too affordable, however the choice of clothes is varied... Good stock at an affordable cost...(Original)À peine que j'ai mis les pieds au magasin, un des préposés était à mon service. Il m'écoutait, me conseillait et le service de remboursement a été très rapide! Un petit tour au magasin pour voir que le stock était impeccable! C'est vrai que le prix n'est pas trop abordable cependant le choix des vêtements est varié... Du bon stock à un coût peu abordable...
-
April 2022 by Iki Iki
(Translated by Google) I bought a belt at a price of 54 dollars plus tax knowing that the initial price is 39 dollars and when I asked the reason I was told our prices had changed. I think it's very dishonest to do that frankly. Disappointed(Original)J’ai acheté une ceinture à un prix de 54 dollars plus tax sachant que le prix initial est de 39 dollars et lorsque j’ai demandé la raison on m’a répondu nos prix ont changé. Je trouve que c’est très malhonnête de faire ça franchement. Déçue
-
April 2022 by j.h. patel
Not a lot of collection.
-
March 2022 by Jyoti Sharma
Good experience. Nice clothes in store
-
March 2022 by mireille el herr
Love this place, my style, high quality
-
May 2021 by Martin Ragheb
Really bas service were mean, we even tried talking to the manager they were rude, claimed that they would give us a bag if we spend more than a 100$ even if they knew the bags were finished. Only dif it so they would make us spend more money.
-
May 2021 by Ahmed Abdelmahdi
Good service and very gentle staff. Due COVID-19 most of stores have abnormal rules but they are professional
-
May 2021 by P A
Staff was nice and nice clothes.
-
April 2021 by Emilie Desjardins Boivin
(Translated by Google) I love the staff are super friendly and very clean store(Original)J'adore le personnel es super chaleureux et magasin très propre
