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November 2023 by Michael
The Madam who served me was FANTASTICALLY WONDERFUL and HELPFUL
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November 2023 by Juliette Poirier
The quality of repair is excellent and the prices are very reasonable. The team is very professional and very friendly. the service is fast. Thank you ?
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November 2023 by Farah Dejean
Big lack of seriousness, it's unheard of. Saturday September 30 I take my phone to be repaired, I am told to leave the phone and that it will be ready in 1 hour.1 hour later the phone is not ready, because the technician arrived at the same time as us, after a few repair attempts I am told that the repair will have to take longer than expected that I will be called back on Monday October 2 to let me know give the diagnosis and the price and that at that time I will decide whether to repair it or not.Monday October 2: no news, so I call to be told that they have no news that as soon as they have they will call me back.Tuesday October 3, no return call.Wednesday October 4 no return call.Thursday October 5: I called to let them know about their lack of seriousness, the girl at the cash register made me understand that she had no news and that she was going to try to find out. A few minutes later I was called to tell me what the problem was with the phone and the new price, telling me that the phone would be ready either Tuesday October 10 or Wednesday October 11. While explaining to me that the technician has a lot of repairs which causes delays (which in fact is not my problem, but in short)Tuesday October 10: no newsWednesday October 11: no news, so my partner shows up on the scene so that the girl at the cash register can come and ask her what's going on, then return to her call to inform the person that she must hang up, because she has a customer. (you're talking about customer service) To then inform her that she has no news, that she will call us back.Thursday October 12: no news.Friday October 13: I call to tell them that tomorrow morning I'm coming to pick up my phone anyway. She calls me back to tell me that the technician will make one last attempt if not to come pick it up. Finally she tells me that I can come pick up my phone this evening or tomorrow morning.Saturday October 13: my partner showed up at the scene at 9:30 a.m. to be told that she had no idea where the phone was and to come back in 1 hour to pick it up.In the end, 2 weeks left me hanging and ending up back at square one. From now on, if you are unable to meet your deadlines and carry out the repair in question, be transparent from the start.A real waste of time.
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November 2023 by yvens letang
I went to have an iPhone repaired, I waited 2 weeks to finally get tired and ask to get the device back because it still wasn't repaired. I had to call several times with no follow-up. It's my worst experience!
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November 2023 by Francis Goudreau
Super service
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October 2023 by Oscar Ramos
veryyyy veryyy good jobs repair my phone in 15 min thanks
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October 2023 by Nathalie Masso
Thank you very much God bless you
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March 2023 by Richard Ursino
Fast and efficient repair of my Samsung note 20 cell under warranty. Yassin, the manager, is the man to talk too if you have any cell phone needs. Highly recommended.
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March 2023 by Anna richard
Warm, dedicated, competent service, constantly looking for solutions to help their customers. Very good prices. But nothing equals their kindness! Going there means adopting it!!
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March 2023 by Jess Syk
Went in for a screen repair. They replaced the screen. They also did a "humidity check" which I never asked for or was told would be done. Paint is scraped off along the edge and back of my phone. I can see inside my phone. There also some kind of cheap glue holding the backside of my phone. Thy had opened it for whatever reason.
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March 2023 by Riad jarmak
Good service!!
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March 2023 by Gab Guénette
The first time I was there was to repair the screen of my cell phone. But since their glue didn't last, I lost the button. I went back in addition to being told about a battery problem. They told me we exchanged it so it's fixed but I arrive home and I realize that the problem is no longer resolved.
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March 2023 by Claire AuChocolat
Quality service and more than reasonable prices, excellent customer service, I recommend 200%!
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March 2023 by Jeff Duchene
My phone repair ??Impeccable work takes the time it takes for a perfect, very thorough jobYassine thank you
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March 2023 by J S
Mobile Snap provided me with the most amazing service I have ever received! Customer Service is A+, Effectiveness A+, Knowledgeable A+.I brought my phone in with a black screen they checked to see what the issue was they identified it ordered the parts I had a new phone all fixed within 1hr 1/2. Impeccable! Thank you MOBILE SNAP? for giving me my life line back we could honestly almost do nothing without our phones.