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June 2023 by Jean-philippe Bastien
(Translated by Google) Best service and good choice of shoes!(Original)Meilleur service et bon choix de souliers!
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March 2023 by Flo Ka
(Translated by Google) Very good service from Tracy. She was very patient and understanding and answered my questions. Very professional and smiling.THANKS!(Original)Très bon service de la part de Tracy. Elle a été très patiente et compréhensive et a répondu à mes questions. Très professionnelle et souriante.Merci!
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December 2022 by A A
Very frustrated service, very low loyalty!!! Place to be avoid.
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October 2022 by Ekaterina E
Found what I was looking for. The staff is helpful
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September 2022 by Martin Tremblay
(Translated by Google) Whenever I go to the Rockland center, it's always at SoftMoc that I find the shoes I'm looking for. Everytime ! I bought my Adidas sandals and I'm very happy ???(Original)Chaque fois que je vais au centre Rockland, c'est toujours chez SoftMoc que je trouve les chaussures que je cherche. À chaque fois ! J'ai acheté mes sandales Adidas et je suis très content ???
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July 2022 by Laura Silvatv
Yesterday I had a terrible experience in this place. I went in with my daughter who was drinking a juice and she dropped a little beat on the floor ( 3 droops ) . I asked the employee (was a girl long hair )f or some paper to clean and she looked at me very badly. Of couse i cleaned the floor. We tried on 3 pairs of shoes, and I ended up buying 1 pair for my douther. When I went to pay, I told her that i will buy only a pair and she threw the other box on the floor, very angry. To be honest, the package on the floor sounded very, very loud. Then he gave me the ticket without thanking me for the purchase or wishing me good afternoon. The service is very bad I do not recommend it and I will not return again. Really bad experience :(
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June 2022 by Agathe Farnault
(Translated by Google) Edit: it's definitely the manager of this store who has a problem because the online team completely took care of my problem and I got my money back. Thanks very much !I wanted to bring back a pair of shoes that were sent to me in bad condition, and I was accused of having worn them myself! So I more or less got called a liar. The returns did their job poorly and we accepted a damaged pair of shoes and it was I who suffered the consequences. Very professional, well done! ?(Original)Edit : c'est définitivement la gérante de ce magasin qui a un problème car l'équipe en ligne a complètement pris en charge mon problème et j'ai été remboursée. Merci beaucoup !J’ai voulu ramener une paire de chaussures qui m’a été envoyée en mauvais état, et je me suis fais accuser de les avoir moi-même portées ! Donc je me suis plus ou moins fais traiter de menteuse. Les retours ont mal fait leur travail et on accepté une paire de chaussures abîmées et c’est moi qui en subis les conséquences. Très pro, bravo ! ?
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April 2022 by anuj chaman
Came to the store a few minutes before close to pick up shoes I had already order and paid for and was turned away because "the system is off and there's nothing we can do until we reopen tomorrow morning." I tried to explain that they close in a few minutes and just because the store is slow doesn't mean a customer can't plan on walking in with some time to spare. Spent more time talking with the associate than it would've taken to process the order or at least give me the shoe and leave the order information for them to process the next day (I suggested this and was still denied).
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June 2021 by Hakim Zelloum
(Translated by Google) disaster customer serviceStore closes before time, I tried to get back to the store around 4:45 p.m. on the weekend, a clerk she doesn't want to do the service, she spoke with me meanly, a poorly educated girl and her mask, and the most serious store manager she did not even intervene, the message to the store manager (head office)(Original)Service a la clientele catastropheMagasin ferme avant l'heure , j'ai esseyé de rentre au magadin vers 16h45 le week end , une commis elle veux pas faire le service, elle a parlé avec moi méchament , une fille mal éduqé et son masque , et le plus grave la gérante de magasin elle a meme pas intervenir , le message au responsable de se magasin (bureau chef)
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June 2021 by Kanyandekwe Eugène
(Translated by Google) Good items sold.(Original)Bons articles vendus.
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June 2021 by Mamo Nano
(Translated by Google) suck(Original)ميص
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May 2021 by Riaz Uddin
They are service is very poor and employers are unprofessional so I don’t know recommend no one ...
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May 2021 by nick bourdos
The shoes were excellent
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June 2020 by Redwanur Islam Rizon
Was terrible.
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June 2020 by george makdissy
Bad attitude
