TELUS
Cell Phone Stores ,
Internet Service Providers
Hours:
2305 Chem. Rockland Local 1080, Mount Royal QC H3P 2Z3
Hours
About TELUS
TELUS is a telecommunications company that has received mixed reviews from its customers. While some have had exceptional experiences, others have reported poor service and unprofessional behavior from certain employees.
Customers who have had positive experiences praise the helpfulness and patience of advisors like Elyse and Yassine. They describe the service as remarkable, with employees guiding them step-by-step through the setup process and ensuring their satisfaction. Customers have also expressed appreciation for the good deals and gifts they received.
However, other customers have had negative encounters with employees like Robert and his colleague, who were described as arrogant, impatient, and rude. One customer even stated that they would never be served by these individuals again, as they refused to help the customer due to personal reasons.
Despite the mixed reviews, the Rockland location seems to have a strong team, with Shae being praised for her efficiency, kindness, and helpful attitude in assisting customers. The overall impression is that TELUS provides a range of customer experiences, with some locations and employees delivering excellent service, while others fall short of customer expectations.
Most Recent Reviews
-
October 2026
Many thanks for the excellent service provided by the Telus team (Johnathan, Munir, Minh).
-
August 2026
Islam in the rockland center has gave us the best service i have ever received. He took his time explaining every single detail about each question I asked him. When you come there be sure to visit him and i can guarantee you that you wouldn't leave unsatisfied.
-
August 2026
I was at the store with serious cell phone issues. I was served by Regis who was amazing! very friendly, comforting and knowledgeable. Great service from him!
More Comments(72)
You May Also Like
-
Mount Royal, Quebec