TELUS
Internet Service ProvidersHours:
2305 Rockland Rd Local 1080, Mount Royal QC H3P 2Z3 Hours
About TELUS
TELUS is a telecommunications company that has received mixed reviews from its customers. While some have had exceptional experiences, others have reported poor service and unprofessional behavior from certain employees. Customers who have had positive experiences praise the helpfulness and patience of advisors like Elyse and Yassine. They describe the service as remarkable, with employees guiding them step-by-step through the setup process and ensuring their satisfaction. Customers have also expressed appreciation for the good deals and gifts they received. However, other customers have had negative encounters with employees like Robert and his colleague, who were described as arrogant, impatient, and rude. One customer even stated that they would never be served by these individuals again, as they refused to help the customer due to personal reasons. Despite the mixed reviews, the Rockland location seems to have a strong team, with Shae being praised for her efficiency, kindness, and helpful attitude in assisting customers. The overall impression is that TELUS provides a range of customer experiences, with some locations and employees delivering excellent service, while others fall short of customer expectations.
Most Recent Reviews
May 2024
Exceptional service from Elyse. What patience. She tried to help me in any way she could. Many thanks.
April 2024
Excellent service from Tarek! A simple, friendly and efficient experience.
March 2024
Best service EVER .. ask for Robert, he solve all my problems in 10 min
More Comments(42)
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- Mount Royal, Quebec