Joliette Ford is highly praised for its friendly, patient, and supportive team. Customers appreciate the excellent service from salespeople like Sebastian, Jimmy, Jessy Dubois, Yvon, Kevin, Rachel, and Annie, who are attentive, honest, and available even after the sale. The dealership makes customers feel welcome and at home, with many describing their experience as simple, efficient, and enjoyable from the first visit to delivery. Whether dealing with new or used vehicles, the team provides courteous and professional service. Although some clients experienced changes in sales personnel, they still recommend Joliette Ford for its welcoming atmosphere, good communication, and trustworthy approach. Overall, the dealership leaves customers very satisfied and eager to return for future purchases.
Sebastian is the guy to go to. The dealership and the team were amazing, patient and supportive through the entire process. Coming from New Brunswick they, especially Sebastian made me feel welcome and at home. I highly recommend this team.
August 2024
Excellent after-sales service and professional work
August 2024
Very courteous staff! recommend doing business there!