-
November 2023 by android genetique
The service provided was truly execrable. Despite the hope for improvement with the new administration, unfortunately I cannot say anything positive. My visit to the garage to have my car's bumper repaired ended in complete disappointment - not only was the color wrong after the supposed repair, the estimator was also condescending. I remain deeply dissatisfied, and next time I will opt for Pro Color, located only two or three kilometers away.
-
November 2023 by Benoit Lanthier
A saga that has lasted for a year!Change a bumper and repaint both bumpers and one fender. Wrong color or poor finish for the color scheme, auto not cleaning and defective rear lights after changing it. They delivered my car to me with missing parts that I had to go find later and which are still not installed.Change of owner, the new one does not want to honor the Carstar warranty.After a few months of persistence, my insurer managed to get the former owner of this franchise to start work again. Finally, it is the Laval branch, which belongs to the former owner, which is redoing the work.Rotten service, secretary who is never aware of the file, I have to re-explain the problem each time.I went to the site 4 times to postpone the work.
-
November 2023 by Annie Desrochers
Good service, repair well done
-
September 2023 by Ralph Leavitt
The estimate took 3 weeks to get and was double the price of another body shop. No thanks.
-
July 2023 by Simon Anderson
(Translated by Google) There has been a change of administration. The service there is great.(Original)Il y a eu changement d'administration. Le service y est super.
-
March 2023 by audrey-anne ouellette
(Translated by Google) Very good service(Original)Très bon service
-
February 2023 by Elaine Serafini
(Translated by Google) Excellent welcome, expertise, communication, the rest to come.(Original)Excellent accueil, expertise, communication , le rested a venir.
-
September 2022 by Joel “Smartcard”
(Translated by Google) Very friendly assessor and good advice. I haven't had this place repaired yet but my first impression is positive.(Original)Évaluateur très sympathique et de bon conseil. Je n'ai pas encore fait réparer à cet endroit mais ma première impression est positive.
-
December 2021 by Brian Weaver
Caring and conscientious in their work. Found damage on my car I had not notice and worked to find a guide solution, to get the car back on the road.
-
November 2021 by Marie-Christine Lessard
(Translated by Google) Attentive and very professional service. I had the roof of my car replaced there in 2017, and noticed a slight infiltration of water last week. I had an appointment straight away and in less than 24 hours everything was settled, free of charge. I even had the right to an interior / exterior wash of my car. Thanks again for the responsiveness, much appreciated!(Original)Service attentionné et très professionnel. J'y ai fait changer le toit de ma voiture en 2017, et j'ai remarqué une légère infiltration d'eau la semaine dernière. J'ai tout de suite eu un rendez-vous et en moins de 24h tout était réglé, sans frais. J'ai même eu droit à un lavage intérieur/extérieur de mon auto. Merci encore pour la réactivité, très apprécié!Services: Auto engine diagnostic
-
November 2021 by chantal conan
(Translated by Google) Super service !!!(Original)Super service!!!
-
January 2021 by rbex4333
Je n ai que des éloges à faire pour cette organisation. Excellent service
-
November 2020 by Katia Jerome
(Translated by Google) To notify people, I'm sorry to say that when they repaired my car, they badly fixed pieces on my bumper and I lost these pieces on the highway .... when I called they told me that there was nothing they could do for me .. my piece costs $ 250 ... there is a great lack of openness and quality of customer service .. for prestigious cars go elsewhere mostly !!!!...(Original)Pour aviser les gens ,je suis désolé de dire que lorsqu'il ont réparé mon auto ,ils ont mal fixer des morceaux sur mon pare-chocs et j'ai perdu ces morceaux sur l'autoroute....quand j'ai appelé ils m'ont dit qu'il ne pouvait rien faire pour moi ..mon morceau coûte 250$ ...il y a grandement un manque d'ouverture et de qualité de service à la clientèle ..pour les autos de prestiges allez ailleurs surtout !!!!...
