-
February 2024 by Shaun Hesse
Always go here to pick up medication. Staff is super friendly, patient and understanding, helpful! But a lot of times, we walk in and it stinks! not sure what's happening there but its like a slap in the face! Other than that Its pleasant going here.
-
February 2024 by Vouy Linh Truong
On February 13, 2024, I took my 79-year-old mother to her Prolia vaccine appointment. His appointment is at 3:50 pm and another patient has his appointment at 4:00 pm. But the nurse called the patient at 4 p.m. before my mother. We told the nurse that my mother should be before him because the patient told us his appointment is at 4 p.m. But the nurse ignored us without checking her calendar. When we returned to her office, she said thank you for our patience and I said we will wait longer and she replied everyone has to wait. I took the opportunity to tell him that we should be before the patient at 4 p.m. The nurse blamed the patient at 4 p.m. for saying he made a mistake without recognizing it was his mistake. Then I said I'll let it happen and she replied that I should leave it. What an attitude!
-
February 2024 by Valérie Legault
I have been to several Jean Coutu pharmacies in my life but this one has the worst prescription service. You wait 30 minutes to get on the line at the prescription, they constantly transfer you to the photo laboratory during the wait, you have to tell the person again that you want to speak to the prescription, they transfer you back to the prescription and then wait and have you hang up on the nose. Then you call back and it's the same thing. If only it would happen once, but no, it always happens.
-
January 2024 by Adel Sherif
They never answer the phone
-
December 2023 by Mohammed Nawaz
Good service
-
December 2023 by Rolland Ladouceur
Mistakes on top of mistakes.Try another channel...
-
December 2023 by Lorraine Laflamme
What can I say other than very poor quality service. I brought a prescription from my doctor 10 days ago. Order for “masterful preparation”. I was informed that they would call me to give me the price and that I would then have the cream last Wednesday. No phone, no prescription. I showed up today and there is nothing in my file. Odds not found. Call Monday. Okay, so give me the medications ordered this morning on your site and requested by 1 p.m. It’s 2:45 p.m. The medicines are not ready. Sit back and wait. So...we lose a prescription (not easy to speak to the specialist around Christmas time to get another prescription) and I am made to wait and wait. In fact I'm still waiting. Change pharmacies as quickly as possible...a priority for me.
-
November 2023 by Karen Liu
Today.I took my 85 year old mother to this store to have ID picture taken.First l walked in .I ask to have a picture taken.The lady in the front entrance whose name is Anna saw my mom in the wheelchair righ away said "we only have chairs.She can not sit straight".l told her how you know she can't seat straight.my mom sat well and had a picture taken.I got one set picture with the stamp back.but the stamp is not clear.I asked to stamp again.she walked away.l I went to cashier to pay the bill.And ask the cashier whose name is Sha ，to stamp again.She didn't want to do it..she insisted She didn't do it and threw the picture on floor and stepped on it many times.Wow.What this place is,what are these people who are rude and not even close to do their job.doing their job.,If they can do something better.They should not work there.
-
November 2023 by J Simon
Personnel courtois. Service excellent
-
March 2023 by Ric Denon
No competence,no service,arrogance,very unpleasant,,,GO ELSEWHERE
-
January 2023 by Andrea Biancardi
I have to say that I honestly find this pharmacy inadequate with very poor staff. New staff all the time. Mistakes are at every monthly renewal. My last visit was last night, in spite of my 9:30 am call for delivery, AT 2:30 I called to know about my meds which I paid by credit card at 9:30, and the girl was asking me why I am getting my meds early. I had gone 2 days without meds and I am very very good of taking my daily meds as indicated. I am 64 with heart attacks and a few other goodies. So I take this seriously. Girl said ok I will send them. At 6pm I called again and the girl says that she had told my 2x to pick them up myself. Well I lost it, and went there and gave them a piece of my mind. Always drama and bull***t with these idiots. Wrong meds, the question the doctors prescription, they forget other stuff apart from pills, which are also part of my prescription. This is a monthly problem, and I had enough. Arrogant, people, with a few exceptions. $1,000.00 per month for 5 years now. Had enough !!!!!!!!!!!!!!!!! Take your meds and attitude and shove them, you know where.
-
November 2022 by Mathieu Rochon
Why are you closed at 8:30pm when your website says 10pm?!?!? Very deceitful.
-
October 2022 by Lorne Kastner
Nice pharmacy. Helpful staff
-
May 2022 by Jess
Slow service and not so freindlyWill try to find another pharmacy
-
April 2022 by Patricia Prevost
Always had a positive experience. It’s easy to tell when they are very busy so I try to be patient. They’ve been my go to pharmacy for over 20 years. No reason to change.
