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November 2023 by Zenyosely Inc
Not a bank that's there for you, in need a overhaul of everyone there.
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November 2023 by Aqib Qureshi
I am giving one star as there is nothing below it. Worst experience. The team is not well aware of banking and keep on referring to their manager who is not helpful.Went to deposit a certified check for my company and to get an access card. Manager refused to unhold the limit even for a certified check. Kept insisting that it is a brand new company. Also did not issue me the card for my own company. I do not recommend this branch to do business.
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September 2023 by Sue Morris
I would give this bank a genuine 5☆☆☆☆☆ review, Most of the time. But it seems, that their staff keeps on changing, in certain periods. 1☆ And, I truly beleive, that the trust between customers and employees, is gained over time & repetition. Thus creating an efficient team that can further understand every clients needs,with the ability to faster organise their wants, into " dones".But, individually, their awesome.Let's hope, that the staff stays put for many years to come.
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August 2023 by rosanne lauzon
Worst customer service ever received. I didn't even have time to finish asking my question when the lady immediately started saying no. She doesn't let the clients speak and couples the speech. Honestly, working in customer service myself, it's disrespectful.
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August 2023 by Youz
Good friendly service.
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July 2023 by Coco Locas
We can't put zero! We wanted to open a bank account, they told us we will call you back (after taking our details). Then, since we had not heard from him for more than a week, we introduced ourselves again to find out what was going on. The lady who was supposed to call us back was busy. We explained the situation and the person told us that Mrs. 2-3 days later we finally receive a phone call, the person leaves a message on our answering machine. I returned her call, then she never called us back. Phew! They have the luxury of doing without new investors?? Their problems seem generalized when reading the comments of the other Vaudreuil Dorion branch on Google, it's the same!
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May 2023 by Bl3u Lak35
They need to fix their 1 ATM that they have. The first time I went to deposit cash was a few months ago, the ATM took my money and didn’t deposit it, so be careful.I went back yesterday to deposit cash again because I thought that they had fixed it by now. Well they still haven’t fixed it. Thankfully this time it returned my money at the end but it also wasted my time. I thought it was being deposited but the machine said error gave me my card back and all my money.I had to drive to vaudreil to deposit my money.Fix your ATM!
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May 2023 by Jessica Villemaire
Good service but it would be nice if they had more branches because I have to travel a long way to get there...
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March 2023 by Lise Mainville
I have been at Scotiabank for over 50 years
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March 2023 by Victoria Dumouchel
This is the first time I have left a negative review for a company but I am really disappointed with the lack of reliability and service from this branch over the past few years. I have had telephone meetings scheduled twice with two different advisors from this branch in the space of a month and no one has called me. No one responds to my emails and following the message I left on my advisor's voicemail, she never called me back (it's been more than 3 weeks). I finally managed to have a telephone meeting with another advisor who confirmed to me that my advisor still works for the branch and that she will respond to my email tomorrow; no emails received. So I sent an email to the advisor in question to follow up, no response from him either and it's been over a week. I have come to the conclusion that I have no choice in changing branches in order to receive service.
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February 2023 by Mahnaz S
The most helpful and respectful bank and branch I have ever been to. When we were about to pass the notary for the purchase of our house, the branch manager Anika Williams was very helpful and promptly provided us with the document we needed. Also a very special thank you to Aida and Shiva who always receive and serve us with their beautiful smiles and warm attitudes ? Keep up the good work ?
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February 2023 by Andre Courville
I have been dealing with a number of banks over the years and have to say this one branch really stands out from the rest....From the moment you walk in they make you feel comfortable and the folks working there are very nice.
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February 2022 by Sh. Nor.
My favourite branch!Great customer service experience with nice staff in front desk, since last 2 weeks.Amelie and Shiva keep your beautiful smile and being patient with us!
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February 2022 by Kiba Inuyasha
Lady is rude dosnt give me her name sitting so low i can't see her badge no greeting, refuse to tell me how to change my adress online witch i can do with out proof tells me i can do it here with proof but cant do it for me since i dont have it at the moment cant explain why I need a proof in store but not online I told her I need my statement to be transfer says she can't do a thing I tell her I am going to close my account and open somewhere where they can give me a simple explanation tell me ok .... at that moment at least her colleague jump in and told me how to do it onlineForgot to mention I had call prior to ask if I needed to bring a proof of residence prior comming in store to.witch I got told I didn't!
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February 2022 by Widad Tebbal
Best customer service ever!
