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February 2024 by Richard Tawil
Was shopping for a handheld vacuum at all the regular big stores and no one who could really tell me anything about the different products. Then while being in the mall for another reason I saw vacupro and went in. The staff was so knowledgeable and helpful. Mike helped me find the perfect vacuum for my needs. Didn’t feel rushed or pressured into one vacuum or another. He gave me all the options and explained the pluses and minuses. I ended up buying a handheld and a mini vacuum. After purchasing I was curious and checked the internet for comparable pricing and found that I actually paid less then the same vacuum at Best Buy (that they sell as third party through their web site). All that to say I’ll definitely be going back for all my vacuum needs, purchases or repairs. Nice too see small store personalized service still exist!!!!!
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February 2024 by Raylene Van Vliet
Found filter that I have needed for a while. Hate buying online so happy these guys had what I needed.
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January 2024 by Adam Pietrzykowski
Best customer service in town. I've been coming here for several years for all my vacuum needs and wouldn't go anywhere else. Ken and Mike know what they're talking about and have never steered us wrong. Recently bought a central vacuum through them and used them for install. Professional, incredible work and best prices.Don't hesitate to come here for anything you need
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October 2023 by Julie Ann
Mike and Ken are first class - wonderful service and wonderful products. Thank you!
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August 2023 by Vincent Nachaty
Excellent service, knowledgeable staff, good customer service. Highly recommend.
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June 2023 by M F
Reading the other reviews, I don’t think (or hope) my experience is representative of how they usually run their business. I came in to buy some products and I asked a couple of questions and truly felt like the guy did not have any time for me. I felt like I was bothering him, he hardly looked up from his screen to answer me. It’s unfortunate as I left with many unanswered questions fearing to bother him more. As I said, I think it was maybe just a bad day.The product the recommended was the perfect one. Hoping I can give this local business another try in the future and have a better educational experience.
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April 2023 by Rob Peck
I was missing a small wheel on a 10+ year old Hoover vacuum cleaner. Aspirateur Vacupro checked their stock and even phoned Hoover to see if they had it. No luck. Apparently Hoover does not worry about continuity of models unlike Miele, Sebo and Filter Queen who stock parts for past models for years. I really appreciated the trouble Aspirateur Vacupro went to try and help me. Great people! Hoover is not their fault.
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March 2023 by Christian Daoust
Top notch store, and first class expertise. I couldn't recommend this establishment enough.
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March 2023 by Wassim Safah
Excellent service and very professional. I strongly recommend.
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December 2022 by Dahlia Caro
THE best customer service I have probably ever received in my life! I learned so much and Ken was simply phenomenal - very knowledgeable about all the products and great sense of humour. Feeling good about my purchase!
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April 2022 by Dahlia C
THE best customer service I have probably ever received in my life! I learned so much and Ken was simply phenomenal - very knowledgeable about all the products and great sense of humour. Feeling good about my purchase!
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December 2021 by Mauro Turriciano
We bought a new Cyclovac vacuum about a week ago and we are really happy. Ken took really good care of us, he answered all of our questions , was on time, polite ,did the installation perfectly. I’m a very picky person when I shop and I strongly recommend Vacupro with my eyes close.
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September 2021 by Chris L
Great local shop with support for all makes and models. They provided support and parts for an older machine that’s still running strong. Replacements parts were reasonable. Highly recommended!
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July 2021 by Melissa Di Paolo
We can not say enough good things about Vacupro. They have the best in the market products for sale and the greatest customer service. We upgraded our old central vacuum system with the help of Ken! Can not say enough good things Ken made sure we were 100% satisfied! Thank u so much!Melissa and Morris
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July 2021 by Genny Gomes
I wanted to shop local and needed to purchase a vacuum for my mother living in Ontario. I checked the models online and called the store for some questions. Great service and speedy delivery ?. Free shipping over $75. Vacuum suction is great. I would not hesitate to shop there again.