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December 2024 by nick rojanksy
Horrible service. I didnt get her name but was eerved by an asian girl with glasses. She was at the register. Ordered online and had it delivered to this location. As I arrived I was asked for id, I said I had the original receipt on my email and that my name wasn't spelled correctly anyways. They still made me go back to get it. I come back with it and a dude comes up to me and I show him my online receipt, guess what, NO ID. Like really girl you just had to ask for id for me to get shoes I already paid for? Ridiculous
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September 2024 by Michel Desrosiers
First experience at this store. I was looking for a black leather shoe for college and I was told to go to this store. Since it's 45 minutes away, I called to ask if he had the said shoe and yes, they put it aside for the rest of the day. Arrived at the scene, lots of people, I took my box, tried it and left the store in 15 minutes. Smiling and helpful staff. A good evening leaving the store. I will go back because the service is good and the prices too.
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September 2024 by Rude Bwoyy
I rarely do this, but when I do, it's only because I got a bad service. I asked the little tiny indian (brown)girl : "What happened to the customer service?"She then replied :" I understand, " which made no sense. I could understand they're overwhelmed with customers, but understanding a question and answering properly is the minimum they should be able to do. I WOULD NEVER GO BACK THERE OR RECOMMEND ANYONE TO GO BUY SHOES THERE.
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August 2024 by Mina Gerges
Staying 20 min on the cashier to pay for one item and still you have 5 ahead of you
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August 2024 by Maitrayiee
Worst customer service! Lazy staff!
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May 2024 by Sabrina Falcone
So useless and the employee that "helped" me was very arrogant. I asked him for a specific Converse shoe as it was made wider and he had an attitude saying that they are all made the same which is false and after he brought me a size to try he was nowhere to be found so we just left. Why bother spending that kind of money and giving someone a commission who clearly doesn't care. It's no wonder that people prefer shopping online
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January 2024 by jan
Not much selection for kids
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December 2023 by David Manafo
This store and workers were so awesome with a complicated gift return.Brandon, Sandro and the shift lead all worked together to help me out efficiently and effectively.
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December 2023 by Nathaniel
Great employees, a large inventory of shoes, and a large variety of shoes. Just a bit too pricey
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December 2023 by April L
The store employees are nice, they answer the phone and always want to help me out
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December 2023 by Fares Kawji
1 star for the customer service I received
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December 2023 by Anthony G
Excellent customer service.
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December 2023 by Francisco Javier García Arroyo
One of the best stores to buy fashionable shoes for all kinds of people
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December 2023 by Marwan Koné
Ordering online is definitely more pleasant than visiting this store, I truly hope it closes, the sales associates are too busy, chating with each other, I had to interrupt there little conversation to get some service, never again.
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December 2023 by Nathalie Mechedjian
Friendly and helpful staff