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December 2023 by Google user
I wanted to take a moment to express my deepest gratitude to Meghan and Abissha for their outstanding customer service during my recent visit to Lush. Initially, I had a specific product in mind, but Abissha went above and beyond to assist me, and Meghan's extensive product knowledge further captivated my interest. I'm genuinely impressed with the warm welcome I received and the incredible patience and kindness shown to me, especially given that I tend to speak quickly and can easily feel overwhelmed. Meghan and Abissha's calm demeanor and professionalism were truly commendable. My visit to Lush was already something I was eagerly anticipating, particularly upon learning about the brand's support for the Palestinian cause. However, thanks to Meghan and Abissha, Lush has now become my ultimate go-to place. I am sincerely grateful to both Lush and its exceptional employees for making my experience so memorable. I can't wait to try the products recommended by Meghan and Abissha. Knowing that a brand like Lush openly supports Palestinians, which is close to my heart, makes a significant impact on people's lives, including mine. Thank you once again for this meaningful support. Sending lots of love to Meghan, Abissha, and the entire Lush team! \\u003c3
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September 2023 by Nicholas Lapointe
The employees here went above and beyond with helping my wife in everything she was looking for not to mention they were all incredibly helpful and seemed to enjoy working for LushThe location isn’t the largest I’ve seen but they seemed to have on hand everything my wife asked for, even some of the older Lush products.Also want to mention just how amazing this places smells.
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September 2023 by Olivia
The staff is always super helpful. They genuinely want to help you because they care, not just to make a sale
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June 2023 by Alexis Lachance-Bergeron
The staff at this location is always very friendly and helpful. I came by last week and was helped by Gabriella and Rebecca who were both extremely professional and very knowledgeable. I will definitely shop there again!
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June 2023 by Joe F.
Love Lush products always but this 5-star review is for the incredible staff that was at the Fairview, Pointe-Claire store today: friendly, knowledgeable and very, very patient (kid-friendly) ❤️ It was a joy for us to shop in your store!
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June 2023 by Stephen Silk
Great service, wonderful staff and awesome selection of great lush products!
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April 2023 by Noam Vered
When you walk into the store, you get introduced by such a magnificent sweet smell. Their bath bombs smell fantastic, and their staff is so nice, they took the time to make many samples for me to try! Their shower jelly smells, feels and is just magnificent! Would highly recommend.
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March 2023 by Ryan (Soundslikeit)
Brandon (could be Brendan I'm bad with names) tallish fellow, was super helpful with choosing bath bombs and a face mask thingy (got the coffee one). My girlfriend loved them all, as if I knew what to get her. I owe you props Brandon, honestly super kind and helpful to someone I'm pretty sure doesn't fit your company's consumer's demographic. Had a bunch of knowledge that I appreciated him taking the time to tell me. Again awesome person and very genuine definitely going to stop by again because of Brandon.
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March 2023 by Mindy Jerebic
Super helpful staff, but a very small location & very poorly lit!
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December 2022 by Harrison Fleet
Got to admit you have great staff at lush. however it is only the few employees that truly help a guy out. give Gabby a raise.
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December 2022 by Bianka Emery
Everyone is so nice there. Theres always something to buy and its nice to stop around christmas to see their holidays themed soaps and bath bombs.
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July 2022 by TheGreatFirebolt
Smells amazing in the store, I've never used the products but everyone loves it
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June 2022 by Liliann Malcolm
This location is always a vibe. Very helpful staff who take their time to understand my needs and share product recommendations. I never feel rushed or pressured to buy things I don't want or need.
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April 2022 by Cat Recart
Never shopping at any lush ever again. For a natural company (any company actually), it’s absolutely disgusting what happened when a mom was feeding her baby. I have lost all interest in Lush even though I have been a client for at least 15 years. There’s nothing wrong with a mom feeding her baby and anyone that has an issue with it should get help.
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March 2022 by Molly P
I went to Lush to look around and find new body care products and was helped by the kindest employee ever! Jess helped me find things I didn’t know I was looking for and was super honest and helpful when it came to picking products. Definitely personalized the experience and was a lovely pick me up to have shopped with her, thanks again!