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March 2024 by cadieux jean
Cartier pharmacy par excellence. It is not a convenience store, but a pharmacy which specializes in professional service to its members. A place where the staff and owner recognize you every time.
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March 2024 by Shaliney Chelliah
I love this pharmacy. Marthe & Phylis are amazing pharmacists. They really take their time and always give good consultations. Their service is excellent.
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October 2023 by Joseph T
The staff is amazing. Quality people.
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June 2023 by Maggie Wing
I would like to say the service here is 0. A couple of days ago, I went to see my family doctor whose office was in the upstairs. She suggested me to buy Vaseline for my skin’s problem and she confirmed that I could find it in the Jean Coutu downstairs. Therefore, I came to this store and demanded a staff to help me. She spoke nothing but pointed to the reception desk. All the staffs in the reception were very busy and I don’t think it’s necessary to demand a pharmacist to tell me where the Vaseline was placed, so I came to that staff again and explained that I just want to know where they placed Vaseline. She spoke nothing and pointed to the reception again. I doubt she didn’t speak English, so I spoke French and showed her the photo of Vaseline. However, she pointed to the reception. Finally. I realized that she didn’t listen to what I said at all. No matter what you said, she would just point to the reception. This staff was working on placing items on the shelves at that time, so she definitely knew the name of the products in stock. She just didn’t want to service me and as she wished, I will never come to this store anymore. I would rather go to the Jean Coutu which is further.
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April 2023 by Sierra D'Agnillo
I call this jean coutu every few months to renew a prescription. They answer the phone right away, refill the prescription the same day, and text me when the prescription is ready so it’s an easy 30 second pick up & pay for me. One of the pharmacists even recognizes me and asks me how I’m doing, and will ask further questions of her own volition. Great staff.
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April 2023 by Mo Namazi
Extortion!!!You should be ashamed of yourself. You force people to wear a mask and don’t supply them but sell them for $1 each. Absolutely disgusting!This is extortion
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March 2023 by ZI Ying
I saw one of the reviewers said there are 3 staffs should be fired, and I wonder if this reviewer met the same staffs as I did last week. I went there just to demand a mask, and the first staff asked me to demand her colleague, the second staff pretended as she didn’t see me, and the third staffs asked me to wait after a white client who was behind me. I told this staff it was I come first, and I could see she hesitated and then chose to ignore me and went straight to this white client. I could understand currently it’s not easy to hire good people, but it’s not the excuse to hire irresponsible people, or I should say, the staffs with poor morale. It will expel the client and no good for reputation.
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March 2023 by Tamara Russo
The entire team is absolutely amazing! They are the kindest of people!I have never dealt with pharmacists and staff that are so attentive and caring. This will forever be my pharmacy of choice.
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March 2023 by Kirit Patel
Excellent staff and good servicePharmacist are highly knowledgeable and give you best advice for your health
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February 2023 by Carlo Bade
Your number dont even work
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January 2023 by Louise Leroux
(Translated by Google) The staff is very knowledgeable, friendly and courteous. There is no waiting like in other Jean-Coutus. Within 15 minutes, I was out compared to other pharmacies where it can take up to 1 hour to get a prescription.The advice is fair and they do everything to satisfy the clientele. ?(Original)Le personnel est très compétant, affable et courtois. Il n'y a pas d'attente comme dans d'autres Jean-Coutu. En dedans de 15 minutes, je suis sortie comparativement au autres pharmacies ou ça peut prendre jusqu'à 1 heure pour avoir une prescription.Les conseils sont justes et ils font tout pour satisfaire la clientèle. ?
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January 2023 by Abrar Shahid
I Wish I could give ZERO STARS to that Jean Coutu I booked an appointment for my family of 6 peoples for travel vaccines and they cancelled it just 1 day before because they said that it required a lot of work and they dont have time to give vaccinations to a lot of people so i need to reschedule another appointment with them.If they dont have time now will they have time on my next appointment?????If you dont have time to give the service which is available on your pharmacy then PLEASE stop telling people about that service.And please if you cancel an appointment please let that person know atleast 3 to 4 days before so they can arrange somwhere else.
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December 2022 by sami breazy
Absolutely despicable people in this place. Worst customer service I have ever received. The 3 ladies working behind the counter there should all be fired. Stay away from this pharmacy.
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November 2022 by MELISA IRACEMA Gomez
Rip off place selling 1$ per mask when the box is 10$ for 50 mask ? .
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July 2022 by Le Tournesol
I could confirm that this Jean Coutu may really have the problem on discrimination. I just read the reviews and found there are somebody has the same experience with me.I visited this Jean Coutu some time in the past because my family doctor's office is in the upstairs. It used to be nice, but yesterday, I demanded their service but everybody pretended as if they did not see me. I tried to stop someone, but each time, they will push me to talk to other people. I found it was wasting time, so that I went to another Jean Coutu finally. I saw other reviewers mentioned that they provide service based on the skin color. Maybe it is true.
