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November 2024 by Joey
Exceptional customer service from my financial advisor, Rouba Issa. I’m incredibly grateful for your help!
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October 2024 by Garvit
Stupid branch don't know how to remove a check please hire someone on weekends also who can remove the hold. Such an awful experience.
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September 2024 by Cleo P
Wow. You make an online appointment for a phone call with an advisor at your branch and they don’t show up for the call or even cancel. No email response afterwards either, nothing. We woke up early and based our day around our phone appointment. This is so pathetic. We will move our mortgage to another bank as soon as possible. What happened to this Pointe-Claire branch! Sad!
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June 2024 by Aliyah
Teller who’s name is “Carmen” was very rude and had a tone with me. Don’t know if it was because of my race or just because that’s how her personality is.
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May 2024 by Patrick Guay
Carmen and Sarah were of great service today! They make sure you get what you need without wasting your time.
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February 2024 by Alaa aldin omar
This guy's did not know that is the Ontario driver license look likeNot professional he told me to go to my home branch in Ottawa ?They said my driver license is fake ?Stupid managementI did the transaction from other branchThey didn't say that my ID is fakeAnd I asked the after they finished at the other branch if it's fake or notThey said that the guy who told me that is stupid ?
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November 2023 by Oksana Sorokina
I sincerely thank the best consultant Tracey O'Brien for her help in solving the issues. You are the best! ❤️
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October 2023 by Sergiy & Anna KANNIS
Magee Sarai is a great manager at Scotia Bank. DLL was done very fast and in friendly manner.
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August 2023 by Soran Ilkhani
This branch has. 2.4 rating for a reason. Avoid at all costs. James the branch manager does not do a good job of training his staff. His staff will make mistakes and you’ll be the one to pay for it. Avoid this branch at all costs go somewhere if you want professional banking advice.
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July 2023 by Mick Bradford
The staff and advisors are always pleasant and helpful....I have never personally experienced any rudeness or issues at this branch......
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May 2023 by Lunam Dragon
Poor management staff. Was refused help with updating address by a supervisor, I believe this was due to being english.
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March 2023 by Doctor Mister Danger
The staff are amiable and friendly but their ability to facilitate their clients' requests seem to be impeded by a manager I guess, who I've seen make everything more frustrating for everyone involved almost every time I've gone in. Tangerine clients are told they cannot be helped, not even to exchange their coins into bills to deposit in the ATMs-- not unless they open a Scotiabank account with regular monthly fees. Strange policy... oh right, it's not a policy-- just a power-trip. She's even come and tried to interfere with me while I was using the ATM, suggesting incorrectly over my shoulder solutions that were not necessary to problems that didn't exist.
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March 2023 by Viviane Ghazal
Kept my bank draft blocked for 5 business days! It’s cash for goodness sake. Missed out on a loan payment and had to pay interest. Worst institution ever - should not be called a bank.
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March 2023 by Оксана Заклінська
I sincerely thank the best consultant Tracey O'Brien for her help in solving the issues. You are the best! ❤️
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January 2023 by kamaljeet kaur
I visit this bank two times and they donot want to do work the lady gave me different excuses that our server is not working or our supervisor told us donot print more then two pages I waste my time there and I recommend donot visit this bank because staff do not want to work
