-
December 2023 by Ardis Root
Great shoes and slippers, often have sales.
-
December 2023 by Vanessa Jules
EVERY SINGLE TIME I go into this store there is 2 or 3 girls who are sitting behind the counter, they don't say hi, they dont greet you, they dont ask if I need help finding an item a size etc, nothing ! its basically self serve ! I have to grab the shoe and go and ask them if its available, god forbid they get up and do some work ! always with attitude as if I am bothering them! after I bought more than 4 pairs of shoes from them ! go to sketchers for better service ! too bad because they have a good selection but ZERO service ! who hires these people ?
-
November 2023 by Kulwant Jutla
First time ever got very poor service at softmoc. There were 4 customer service individuals just chatting with each other. After waiting 5-10min I asked one of them can I please try sizes 8 & 9It took her 8 mins to bring my shoes then gave me one of each and left me and started to talk to her friend. Meanwhile my husband came and joined me and wanted to buy his shoes. Same thing, no one helped, after 10 mins I asked my person to get him his size. We waited, waited 12mins and told them we are leaving and will come back.We walked into Sketchers we were welcomed and within10 mins we tried and bought our shoes and walked out. This is the last I will go into Softmoc . Very very disappointed ☹️
-
October 2023 by KK Here!
Such a bunch of toxic girls working there. 3 girls behind the cash bad mouthing and gossiping about another co-worker while I was there making an exchange. Shame on them for behaving like that in front of a customer. I was extremely uncomfortable being there with my young daughter to hear all that.Anyways, I reported this to customer service. It was disturbing and unprofessional.
-
September 2023 by Tunde Kovacs
Worst shopping experience. Never again buy online or in the store ever again.
-
March 2023 by barry “b” werner
Friendly staff. Good selection and price. Gret return policy
-
January 2023 by Bara Ndiaye
Good service
-
October 2022 by eli may
My experience at Softmoc was amazing!!!. The two sales associates working were very helpful, kind and efficient. I believe there names were Jenna and Ryan. I asked them for many shoes and they were very happy to help and got them very quickly. Great experience!
-
October 2022 by Pavitha Maheswaran
Horrible experience. The sales woman was very rude to my mother. I had asked her to search for a shoe size for shoe my mother loved. She told she would go look. As i was browsing around more, i noticed she did not go into the back to look for the shoe size i requested. I went back to her and asked if she searched for the shoe and she lies saying yes. I asked for shoe size 8-9. She says no they only had 11 but she didnt even check.She showed us attitude from the moment we walked into the store as if she didnt want to serve us. We spent 30 mins in the store and she didnt bother checking up on us if we wanted something like a how a normal sales woman would do.This incident happened on september 29, 2022 at around 8:15.
-
June 2022 by Sheree Sitahal
Descent prices. The staff is very friendly and helpful.
-
May 2022 by Elana Podvalniuk
Great selection of shoes, easy returns or exchanges. Pleasant staff and very helpful.
-
April 2022 by N P
Great service, friendly
-
April 2022 by Sheila Naiman
Lot of choose friendly help
-
April 2022 by Modukamu Papy Makuma
Sweet!
-
April 2022 by Elaine Lim
Good service! Good deal! Recommend Softmoc branded sandals, it is so comfortable.
