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December 2023 by SD
The management (and their policies) at this specific store are so weird and unprofessional. They come up with things I've never heard or seen at a store other than this one. For example, they refused to process a refund on a visa debit for an online purchase EVEN THOUGH the website CLEARLY states that only PAYPAL cannot be refunded. Another time, they refused to process a refund on a credit card for an online purchase because the original card was lost and replaced with a new one.
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December 2023 by HDin
They don’t honour the actual discounts and act very rudely towards customers.
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July 2023 by EMM MICHAEL
Always like SuZy Shier. I own a lot of clothing from Suzy Store. Plenty of selections at affordable prices.
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April 2023 by Anastasia Assimakopoulos
Understaffed, clothes unraveling, dirty changing rooms look like they could really use a vacuum.... :(
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January 2023 by Mariana Michael
The custom service here is so good and they always respect and take their time to help the customers with whatever they need. The clothes here are fantastic and outstandingly incredible. I really appreciate everything about Suzy. Thank you for putting your hard work into it.
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January 2023 by Meghan Victoria
The older staff seem a bit rude and cold:/ not very friendly. One younger girl seems sweet though
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January 2023 by Nata Li
Terrible service, unfriendly sellers, discussing the client behind his back without hesitation. My first and last visit. Never again.
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December 2022 by Kyra
(Translated by Google) @ManalAbdi I was a witness in the store when your complaint situation happened. You and your family ganged up on the store manager screaming and making a scene because of human error. She was very calm with you but you were yelling at her. You and I assume your husband have been very disrespectful and threatening. I and other witnesses sympathized with the manager after you left. This is seriously embarrassing of you. Also, I do not understand the need to include that the employee did not speak French? Very ignorant and narrow-minded thing to say.(Original)@ManalAbdi J'étais témoin dans le magasin lorsque votre situation de plainte s'est produite. Vous et votre famille vous êtes ligués contre la gérante du magasin en criant et en faisant une scène à cause d'une erreur humaine. Elle était très calme avec vous mais vous étiez en train de crier sur elle. Vous et j’assume votre mari avez été très irrespectueux et menaçant. Moi, ainsi que d'autres témoins ont sympathisé avec la responsable après que vous êtes partis. C’est grave gênant de votre part. Aussi, je ne comprend pas la nécessité d’inclure que l’employée ne maîtrisait pas le français? Chose très ignorante et étroite d’esprit à dire.
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December 2022 by Manal Abdi
(Translated by Google) Bad experience with the store housekeeper. She yelled at us when it was her fault. I am dissatisfied because of her incompetence in a situation where she is at fault. Also she threatened to call security and expelled us from the store. The worst is that she does not even communicate in French.(Original)Mauvaise expérience avec la ménagère du magasin .Elle nous crier dessus alors que c'était sa faute. Je suis insatisfaite a cause de son incompétence dans une situation où elle est en tort.Aussi elle a menacé d'appeler la sécurité et nous a expulsée du magasin .Le pire est qu'elle ne communique même pas en francais.
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December 2022 by Puneet Malhi
The store staff and manager are very unprofessional and rude, they manipulate you when you ask for returns. Never buy anything from there.
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November 2022 by Tatianna R Clarson
@Marianne Costandy Review not helpful. Everyone makes mistakes cuz we’re human. Stop being dramatic. You have a mouth to ask questions. If I was in your shoes, I’LL ASK QUESTIONS bEFORE BUYING AN ITEM! ?
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November 2022 by Marianne Costandy
I went today to buy a gift (a perfume and a set of rings). I asked the lady at the cash for a gift receipt. She answered: "sure". After paying, I asked her for the gift receipt. She said she can't do one since these "new collection" items are final sale!!!!!!No sign is mentioning that they are final sale items. I was not informed before payment that they are final sale items.When I asked her to return the items, she refused!!! I am still at thecounter, inside the store. At the end when I insisted, she finally returned them.For me, it's the first and last time in this particular store.
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November 2022 by Mariette Younan
I did an order online.. payed with paypal .. one of the items was small so went to the store to return it... was shocked that i can not return it and have to do the return label ...while doing that u pay 5 $ fee to be able to retun ur item... definitely rethink before ordering online ... this is not acceptable and was not disclosed while ordering
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November 2022 by Duchess_of_ Bouzy
Was served by Habiba the store manager, and loved my experience, Habiba was kind and a good listener, she made my experience pleasant, excellent service, I felt right at home !!! :) Thank you Habiba. xoxo
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October 2022 by House_of_ Bouzy
Was served by Habiba the store manager, and loved my experience, Habiba was kind and a good listener, she made my experience pleasant, excellent service, I felt right at home !!! :) Thank you Habiba. xoxo
