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June 2024 by Josee Bedard
I LOVE clothes, but I find it appalling that a clothing store with such a great range of items only uses hideously skinny models. Seriously, I find the lack of openness to the diversity of bodies disappointing. Dare Aritzia!
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June 2024 by Nat Chanceuse
I went to exchange an item of clothing purchased online. The saleswoman was courteous, polite and very helpful. Excellent customer service!
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June 2024 by A D
J’adore les vêtements, mais l’experience d’essayage est vraiment désagréable! Un miroir dans la cabine, c’est un essentiel. Personne n’aime partager un miroir avec 8 autres filles pour essayer. J’ai dû sortir de ma cabine lors d’un essayage de soutien-gorge!! Il n’y a jamais de grandeurs disponibles et le personnel n’est pas particulièrement aimable non plus.
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May 2024 by Katherine Morissette
Please include mirrors in the cabins and greet customers instead of ignoring them ;)
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March 2024 by Panayiotis Bekyros
Wife returned item completed unopened still in box. Would not credit back her card. Only gift card for aritzia. Sorry not interested in that. Will continue with consumer board of Quebec.
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February 2024 by Johanne Tanguay
J'ai aimé le service. Très bien. ?
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November 2023 by Megan Shaffer
Clothes: ...
Me: I love you very much
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October 2023 by bouchard laurence
I came to return an article this afternoon. The credit card was blocked and I chose a gift card as reimbursement. I changed my mind 1-2 minutes later but it was already too late to get the item back. I was understanding, gentle and kind working in customer service myself.The problem is the service I received... The supervisor or cashier (short hair, square toupee and around fifty years old) was extremely stupid, haughty and she spoke to me as if I was worthless. I felt that I was bothering her with my questions and that she couldn't wait for me to leave.The other cashiers looked uncomfortable, apologized and wished me a nice day.Such a person should not work in customer service. It damages your reputation and causes you to lose customers.Looking forward to not coming back.
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August 2023 by Caroline Boivin
Bonjour ?Je voulais simplement vous mentionner le service impeccable, personnalisé, instructif et professionnel que j’ai eu avec Juliette de Place Ste-Foy aujourd’hui! Elle a été d’une perfection sans détour et pour ma première fois à votre magasin, je ressors de chez vous avec un gros sac ?, un sourire et très impressionnée! J’y retournerai sans hésiter grâce à vos magnifiques vêtements mais encore plus grâce au service de Juliette. Je ne veux pas minimiser le service des autres employés car plusieurs m’ont souri et soutenue lors de mon magasinage chez vous! C’est un endroit avec des employées d’exception et je passerai le mot à mon entourage c’est certain! À bientôt et encore merci pour tous! ❤️
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June 2023 by Alexandra Martel
(Translated by Google) Customer service is poor. Don't buy anything on sale since you won't even be able to get a refund. It is only exchange or return on a gift card. In addition, the store manager is very haughty and extremely stupid. She thinks she's someone else. I had purchased several items and I am very disappointed with the service. I don't think I'll go back to your store anymore.(Original)Le service à la clientèle est médiocre. N’achetez rien en solde puisque vous ne pourrez même pas vous faire rembourser. C’est seulement échange ou retour sur une carte cadeau. De plus, la manager en magasin est très hautaine et extrêmement bête. Elle se prend pour quelqu’un d’autre. J’avais acheté plusieurs items et je suis très déçu du service. Je ne pense plus retourner acheter à votre magasin.
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January 2023 by Karelle Genest
(Translated by Google) Always full of beautiful clothes and the staff and very helpful and provide excellent customer service!(Original)Toujours pleins de beaux vêtements et le personnel et très serviable et offre un excellent service à la clientèle!
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January 2023 by Zoe Campion
(Translated by Google) At first I loved this store, I found the pieces beautiful, classy and I bought several.But I am ultimately very disappointed because I find that the quality is not at all there.For example a brand new skirt frayed in one day. Same for a top in the dryer. I come from France, or when you pay that price, the quality is necessarily there. I will not come back(Original)Au début j'adorais ce magasin, je trouvais les pièces magnifiques, classe et j'en ai acheté plusieurs.Mais je suis au finale très déçue car je trouve que la qualité n'est pas du tout au rendez vous.Par exemple une jupe toute neuve s'est effilée en un jour. Pareil pour un haut dans la sécheuse. Je viens de France, ou quand on paye ce prix là la qualité est forcément au rendez vous. Je ne reviendrai pas
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December 2022 by Ge Rouleau
(Translated by Google) Great service thank you very much(Original)Super service merci beaucoup
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December 2022 by Jackie et Keven Blnd
(Translated by Google) I went when the store was closing and had left another shopping bag on the counter. When I called the next morning, it was the same girl who had served me the day before who answered me. My joy to know that she had kept my bag. I would like to emphasize the honesty of this person Anne-Laurence who could have simply told me that she had not found it. Even my boyfriend before I called told me: "They won't tell you who found him". And no, you have to believe that there are still honest people. Thanks again Anne-Laurence, you are a little Christmas angel??(Original)Je suis allée à la fermeture du magasin et j’avais oublié un autre sac d’achat sur le comptoir. En appelant le lendemain matin, c’est la même fille qui m’avait servie la veille qui m’a répondu. Ma joie de savoir qu’elle avait garder mon sac. Je tiens à souligner l’honnêteté de cette personne Anne-Laurence qui aurait pu tout simplement me dire qu’elle ne l’avait pas retrouvé. Même mon chum avant que j’appelle m’a dit : « Ils te le dirons pas qui l’ont retrouvé ». Et non il faut croire qu’il y a encore des personnes honnêtes. Merci encore Anne-Laurence, tu es un petit ange de noël??
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November 2022 by G P
Employee very knowledgeable about their resources, my coat is of excellent quality and the delivery was very fast in magnificent packaging
