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December 2023 by زكرياء ناجي
Best customer service
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December 2023 by Isabelle Gagné
Terrible counter service!We found some boots this Saturday (November 26, 2023), at Globo on Bouvier. Excellent service from the seller on the floor, but unfortunately for him, we had terrible service rendered at checkout. The employee was cold, haughty, condescending and made several unpleasant barbs at us during the transaction. She already seemed in a very bad mood following her discussion with the previous customer about a price. She pushed on the boot and bent it to fit it into the box the wrong way, and then told me that wouldn't have broken the boot. She insisted in a rude and condescending manner on purchasing the protective product, even though I smilingly said that I didn't need it because I would wear these boots 3-4 times a year (I know they have to offer it and I am patient about it, I even buy it sometimes). His attitude made me feel like I was stupid for not listening to him. I ended up telling him, still smiling, that it was okay, I had already had boots with this type of material and I knew the maintenance required. His response was: “I am in no position to know what you have at home.” Subsequently, she seemed to think that my partner was taking too long to pay (he was in the process of unlocking his cell phone in order to pay). I can tolerate neutral, unemotional, or even slightly unpleasant, service without reacting, but I cannot pass up service like the one she provided us. So I told her she was stupid, which was a lot less intense than I really thought... She replied that I had an incredible lack of respect! Little lesson: respect is earned... Respect your customers and they will respect you. Long story short, we asked to cancel the transaction, to which she replied: "Great, the exit is on this side". The customer behind us, witnessing our conversation, also put his box aside and left...@globo: no need to give me the email to make a complaint, I saw it in other comments and a complaint will indeed be made... Even if I don't think anything will come of it!
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December 2023 by Suzanne Therrien
Going shopping for children's shoes and not being able to go to the bathroom due to your policy. Hey well I'm going to spend my money elsewhere!!
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October 2023 by Ivo
Excellent service client.
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May 2023 by André Sh-Hilaire
(Translated by Google) Many varieties and good brand with good service(Original)Beaucoup de variétés et de bonne marque avec un bon service
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April 2023 by Jessica Patry
(Translated by Google) What bad customer service...(Original)Quel mauvais service client…
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April 2023 by Layla Boivin
(Translated by Google) Worst experience ever, received the worst service ever from the manager. Globo, could never!!! And do not try to contact customer service, no response after tens of minutes of waiting and several attempts.(Original)Pire expérience de ma vie, reçu le pire service qu'il soit de la part du gérant. Globo, pu jamais !!! Et n'essayez pas de contacter le service client, aucune réponse après des dizaines de minutes d'attente et plusieurs tentatives.
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February 2023 by mohamed lamine meghzili
(Translated by Google) No greetings, no service, worse shopping experience, not even help with shoe sizes.Buy from another globo.(Original)Aucune salutation,aucun service pisre expérience de magasinage même pas eu de l’aide pour les pointures .Acheter a un autre globo .
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November 2022 by Suzanne Gagnon
Je suis très satisfaite de mon achat, merci.(Translated by Google)I am very satisfied with my purchase, thank you.
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November 2022 by Hélène Champagne
(Translated by Google) Globo is a warehouse where you look for the models you want to try on and not an ordinary shoe store. On the other hand, we had help from the two employees present and who provided very good service!(Original)Globo est un entrepôt où on cherche les modèles qu'on veut essayer et non un magasin de chaussures ordinaires. Par contre on a eu de l'aide des deux employés présents et qui ont fourni un très bon service !
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November 2022 by Daniel Bisson
(Translated by Google) Very welcoming and competent staff. Easy access. Store in order and easy to find items on sale.(Original)Personnel très accueillant et compétent. Facile d'accès. Magasin en ordre et facile de trouver les articles en soldes.
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September 2022 by leydi avendaño
(Translated by Google) I always find good discounts and quality shoes.(Original)Siempre encuentro buenos descuentos y calzado de calidad.
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August 2022 by Aymen Lashker
(Translated by Google) Professional quality service Laila was very helpful in listening, very good customer service. I recommend this store the staff was very patient and present to help us with our purchase thank you very much Laila(Original)Service de qualité professionnelle Laila était très serviable à l'écoute, un très bon service à la clientèle. Je recommande ce magasin le personnel était très patiente et présente pour nous aider dans notre achat merci beaucoup Laila
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August 2022 by RODRIGUEZ MAESTRO SUSANA
(Translated by Google) Unpleasant, problems with the shoes. Return of a pair and they came off the same. Not very good quality(Original)Désagréable, problèmes avec les chaussures. Retour d'une paire et elles se sont décollé pareil. Pas très bonne qualité
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March 2022 by Isabelle Bozza
(Translated by Google) It's not easy for me to put on my shoes and I must say that my last visit to GLOBO gave me courage. Indeed, I came across an exquisite team, very caring, and in particular an advisor, Mélanie, full of resources and determination to meet my expectations. I recommend this store for the warmth of its welcome and the support you will find there, to help you in your choice.(Original)Il ne m'est pas facile de me chausser et je dois dire que ma dernière visite chez GLOBO m'a redonné courage. En effet, je suis tombée sur une équipe exquise, aux petits soins, et en particulier une conseillère, Mélanie, pleine de ressources et de détermination pour satisfaire mes attentes. Je vous recommande ce magasin pour la chaleur de son accueil et l'accompagnement que vous y trouverez, pour vous aider dans votre choix.
