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March 2024 by Baboucar Ndiaye
I experienced very good service at this branch when my account was blocked. I am very happy and satisfied with the welcome but also the service that was offered to me. Thank you so much
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March 2024 by Mohamed LALA BOUALI
Great customer service. The advisors are very kind and helpful. A huge thank you to Aminata, very kind and friendly, thank you for taking the time to explain to me and inform me about all my questions. A big thank-you. Quality service.
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February 2024 by Samar Larnaout
Very good customer service!
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January 2024 by Adl Db
You always have to wait a long time for service at the checkout and it was the 4th time for me one or two cashiers for more than 7,8,9 customers unprofessional service.
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January 2024 by Michael “Mike” Hayworth
Never have I been disrespected by employees of a bank like RBC. If you want over 5 hours, wait times and transfers that are NEVER cleared quickly even within RBC, then use this bank. Oh, one other thing they will take your points without notice.
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December 2023 by Abdoul Derra
Very bad as a bank I plan to close my account and reopen in another. You cash your checks and it takes more than 48 hours before you have access to your money. I do not recommend this branch.
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December 2023 by Dzhozef Makhul
Worst branch and worst client service I’ve ever noticed. My card was blocked and they couldn’t help me, on December 4 (Monday) they refused to service me at all, supposedly security department is closed, it’s 4pm and still they have to pay attention to other customers after 30min waiting in a queueUsually I’m never leaving negative feedback, but this time it was a scream of my soulP.s. 3 days I’ve been attending this branch to fix the issue
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December 2023 by 311vika
No one is ever able to answer simple information.RBC the worst bank.
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November 2023 by Maude Perreault
Poor service!Seems to be disturbing, asks questions, doesn't want to help and above all looks stupid and doesn't smile!Hello customer service and especially in a bank!
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November 2023 by Charles St-aubin
Excellent service. I was served by a very kind and respectful lady. Mama-Amanita Sow (very sorry if I wrote the name wrong). Keep up the good work!
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October 2023 by S A Orangi
Professional staffs always.
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August 2023 by Franklin Hernández
Not strong as a service. I asked for a pre approval letter for the purchase of a condo and did not put the interest rate, if it is fixed or variable and in addition, the guy issued the letter with 10k less that I had requested: 0 No follow-up, neither by phone nor email. For reasons like that, I am happy to take another financial institution more serious and suitable for dealing with customers.
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July 2023 by Audric Laverdière
(Translated by Google) The lady behind me in line says "it's the same as the federal". She observed 6 employees on the floor and only 2 customers who were being served(Original)La dame derrière moi en fil me dit « c’est pareil comme au fédéral ». Elle observait 6 employés sur le plancher et seulement 2 clients qui se faisait servir
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March 2023 by Aboubacrine Keita
(Translated by Google) The location shown on the map is different from the exact location(Original)L'endroit indiqué sur la carte est différente de l'emplacement exact
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January 2023 by Catherine Lespérance
(Translated by Google) I don't even know where to begin to convince you to NEVER EVER do business with RBC for anything. Any RBC branch, anywhere, stay away.UPDATE: this is really the worst of all, don't go there, ever, ever, ever. Worse than a banana republic. They don't even know how to use their phone and don't agree on very important matters between themselves, which means that YOU WILL FIND YOURSELF between two chairs without anyone knowing what to do. It's worse than in The Twelve Labors of Asterix.8 years ago, I let my husband convince me that RBC was a good choice for a mortgage. Biggest mistake of my life so far.(Original)Je ne sais même pas par où commencer pour vous convaincre de ne JAMAIS JAMAIS JAMAIS faire affaire avec la RBC pour quoi que ce soit. N’importe quelle succursale de la RBC, n’importe où, tenez-vous en loin.UPDATE: c’est vraiment pire que tout, n’y allez pas, jamais, jamais, jamais. Pire qu’une république de banane. Ils ne savent même pas se servir de leur téléphone et ne s’entendent pas entre eu x sur des affaires très importantes, ce qui fait que VOUS VOUS RETROUVEREZ entre deux chaises sans que quiconque sache quoi faire. C’est pire que dans Les Douze travaux d’Astérix.Il y a 8 ans, j’ai laissé mon mari me convaincre que la RBC était un bon choix pour une hypothèque. La plus grosse erreur de ma vie jusqu’à maintenant.
