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March 2024 by Sylvain Gingras-Demers
Too bad, the mobile ordering service introduced a few months ago works half-heartedly and half the time, they can't find the order. Especially since the command does not enter the system automatically. It fits in a separate tablet and the employee must between 2 customers, if he thinks about it, enter everything manually into the cash register. In short, mobile ordering does not save time, it just makes the user experience frustrating, when you see that around ten customers are served before you.Vegetarian options: The beyond meat is very good.
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March 2024 by Fletchii's Dead
Je suis vraiment attristé par cette succurcale, d'habitude j'adore le A&W mais il y avait énormément de mouches à fruits dans le restaurant et il y en avait directement sur la sortie de la pompe à ketchup. Cette place a besoin d'un grand ménage ou d'une inspection. J'espère franchement que je ne vais pas pogner d'intoxication alimentaire pour le coup. Je suis vraiment déçu car d'habitude j'aime beaucoup le A&W.
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March 2024 by Jérémie Porlier
Went there on a late weekend evening with friends. We were all served by disrespectful cashiers who rushed our orders and didn't take the time to listen or ask if we wanted anything else, they just said "okay you can pay" and left in the back. The food was mediocre at best, I couldn't even finish half of my burger.Now, I understand the issue with staff shortage and all, but you would at least expect more than half decent service at best.
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February 2024 by Adaiah Charest
My mobile order is not showing up so they refuse to serve me. I still have the bill on my phone?! Thieves. Very poor service. Poorly trained employees, incompetent manager. Also, the manager of the place is called "F@#", he's the one who told me that on the phone. What an idiot. Very disappointing.
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February 2024 by Renato Rodrigues
It's closed before 3 a.m. I am at 2:45 a.m. and it was closed. February 10, 2024.
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February 2024 by Alexis
I don't know who served me at the drive-thru, but he wouldn't tell me the sauces in the burgers because there was a color picture on the poster (as if that was an answer). He then frankly lacked good manners and didn't even speak to me when I arrived at the service window. In short, lack of politeness, service and visibly incapable of managing his emotions.
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February 2024 by martin lefrancois
Complicated to be served in French, the employee at the counter gives you utensils that are still dirty covered with pieces of food... when you ask them for salt and pepper you get looked at askance, the trash cans are disgusting and the room is eat too!!
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February 2024 by D A
Terrible service, terrible
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February 2024 by Marie josee Caron
Toujours un bon service et chaud très très rarement déçu, beaucoup jeune et donne un bon service gentil et courtois je le
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February 2024 by Sacha Levesque
Vous souhaitez attendre 1 heure pour manger deux œufs bacon… Chaque fois que je vais à ce restaurant, le service empire. Il y a clairement un manque de formation et la présence d’un gérant le week-end serait nécessaire. Il y a tant de A&W à Québec offrant un service exceptionnel, je vous recommande fortement d’éviter celui-ci.
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January 2024 by Mario Coulombe
La dernière fois que nous allons à ce restaurant A&W. Dans les teens trio Les oignons sont tièdes , le bacon est sûr cuit, très dur, le pain est mal cuit et durci à certain endroit. Courtoisie = zéro Il y a des mouches dans le lavabo près des condiments. Le pire de tous les A&W que je connais et que j’ai fréquenté. J’espère que la compagnie va le fermer. C’est une honte à la marque.Wheelchair accessibility: Possibilité mais la porte n’est plus automatique
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January 2024 by BEN HAFSIA Mohamed Khaled
Service du soir accueil nuuuuuuul le monsieur au contoir qui m'a servi il n'a même pas regardé dans mes yeux j'ai payé 15$ pour un BLT ensuite j'ai demandé la toilette il m'a répondu on a nettoyer la toilette maintenant elle est plus disponible j'étais très gêner de lui rependre mais heureusement je peux laisser mon commentaire ici
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January 2024 by Stephen Corneau
The food is very good and the service is fast and the prices are affordable.The level of cleanliness has increased. On the other hand, there are magane tables but it's a good little business.
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January 2024 by Lyne Girard
La propreté laisse à désirer.
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January 2024 by Christine Raymond
Cold meal, over-cooked slices and staff with a blatant lack of good manners!I do not recommend it...