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January 2024 by Sonia Ouellet
Always had good service!
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December 2023 by Johanne Beaulieu
Ne réponde jamais au téléphone. Ça n’enlève rien à votre service et votre excellent travail et la boîte vocale était pleine ?
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June 2023 by Eric Dumont
(Translated by Google) I went to wear my shoes and after 3 weeks they hadn't been made yet and offered me products to make myself(Original)J’ai été porter mes souliers et après 3 semaines ils n’avaient encore été fait et m’a offert des produits pour que je fasse moi même
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March 2023 by Michel Roy
(Translated by Google) An excellent service a perfect job the best shoemaker in Quebec(Original)Un excellent service un travail parfait le meilleur cordonnier à Québec
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January 2023 by Julie Bouchard
(Translated by Google) Good service!(Original)Bon service!
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November 2022 by Karine Drouin
(Translated by Google) Backpack repaired to perfection!Thank you very much ????(Original)Sac à dos réparé à la perfection!Merci beaucoup ????
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November 2022 by Catherine Paquet
I don't doubt the quality of the work, but do not call for information on your order. I called to see if they had any idea when my order was going to be ready since I had lost my coupon and it had been a fortnight since I placed my order. I was answered in a silly tone to look at my coupon, that it's always about ten days and that we'll only know when it's ready when they call us. Ok for the information but please, even if you have the end of the stick (with the few shoemakers that are left) show some respect to your customers, we mean you nothing bad, we have the right to ask for information if we have lost it!-Answer to the owner:Good morning,I should have just gotten to my point in my first post, which is that when calling to ask a question, whether you find it valid or not, I don't have to feel bad for calling. As I wrote above, I totally understand the answer I was given, it was the way I was told it that I didn't appreciate. That's customer service, answering 40,000 times the same thing we've already said to customers, but saying it correctly.But thank you for responding to my first message! I changed the rating I had given, I was a little frustrated yesterday.
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October 2022 by CatPat
(Translated by Google) I don't doubt the quality of the work, but do not call for information on your order. I called to see if they had any idea when my order was going to be ready since I had lost my coupon and it had been a fortnight since I placed my order. I was answered in a silly tone to look at my coupon, that it's always about ten days and that we'll only know when it's ready when they call us. Ok for the information but please, even if you have the end of the stick (with the few cobblers that are left) show some respect to your customers, we mean you nothing bad, we have the right to ask for information if we have lost it!-Answer to the owner:Hello,I should have just gotten to my point in my first post, which is that when calling to ask a question, whether you find it valid or not, I don't have to feel bad for calling. As I wrote above, I totally understand the answer I was given, it was the way I was told it that I didn't appreciate. That's customer service, answering 40,000 times the same thing we've already said to customers, but saying it correctly.But thank you for responding to my first message! I changed the rating I had given, I was a little frustrated yesterday.(Original)Je ne doute pas de la qualité du travail, mais n'appelez pas pour avoir des informations sur votre commande. J'ai appelé pour savoir s'ils avaient une idée quand ma commande allait être prête puisque j'avais perdu mon coupon et que ça faisait une quinzaine de jours que j'avais passé ma commande. On m'a répondue sur un ton bête de regarder mon coupon, que c'est toujours une dizaine de jours et qu'on va seulement savoir quand c'est prêt quand ils vont nous appeler. Ok pour l'information mais s'il-vous-plaît, même si vous avez le bout du bâton (avec le peu de cordonniers qu'il reste) montrez un peu de respect à votre clientèle, on ne vous veut rien de mal, on a le droit de redemander des informations si on l'a perdue!-Réponse au proprio:Bonjour,J'aurais juste dû aller à mon point dans mon premier message, c'est que quand on appelle pour poser une question, que vous la trouviez valide ou non, je n'ai pas à me faire sentir mal d'avoir appelé. Comme j'ai écrit plus haut, je comprend totalement la réponse qu'on m'a donnée, c'est la façon qu'on me l'a dite que je n'ai pas apprécié. C'est ça le service à la clientèle, répondre 40000 fois la même chose qu'on a déjà dite aux clients, mais le dire correctement.Mais bon merci d'avoir répondu à mon premier message! J'ai changé la cote que j'avais donnée, j'étais un peu frustrée hier.
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August 2022 by Eleanor Thomas
(Translated by Google) Great service, very welcoming. Quick service to repair my sandals. They told me ten days and I received a call to say that everything is ready within ten days. I am very happy with the work done.(Original)Excellent service, tres accueillant. Service rapide pour reparer mes sandals. Ils m'ont dit un dizaine de jours et j'ai reçu un appel pour dire que le tout est prêt dans les dix jours. Je suis très contente du travail effectué.
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August 2022 by Catherine Doyon-Dostie
(Translated by Google) Please note that the shoe repair shop will be closed from August 15 to August 20 inclusively.Thank you for your understanding and have a good summer everyone!! ????????????Catherine and Maxime(Original)Veuillez noter que la cordonnerie sera fermée du 15 Août au 20 Août inclusivement.Merci de votre compréhension et bonne été à tous !! ????????????Catherine et Maxime
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May 2022 by Diane Boissonneault
(Translated by Google) I really like(Original)J'aime beaucoup
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May 2022 by Philippe Steinbach
(Translated by Google) New owner follows the dynamics of the company. Best place for the quality of work, kindness and hospitality. Well done????(Original)Nouvelle propriétaire suit la dynamique de l’entreprise. Meilleur place pour la qualité du travail, la gentillesse et l’accueil. Bravo????
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April 2022 by Mm
(Translated by Google) She is an owner who owns the Cordonnerie 3333 rue du Carrefour in Beauport "At work" ????Super service that offers repair of shoes, backpacks, suitcases, cot bags, panniers, bicycle water backpacks and many other types of repairs.Also offers, the sharpening of axes & knives ????. They are professional, attentive to customers and customers and make sure with you and with you of the repair to be carried out.(Original)C’est une propriétaire qui détient la Cordonnerie 3333 rue du Carrefour à Beauport « À pied d’œuvre » ????Super service qui offre réparation de souliers, de sac à dos, valises, sac pour lit de camps, sacoches, sac à dos d’eau pour vélo et bien d’autres types réparations.Offre aussi, l’affutage de haches & de couteaux ????. Ils sont professionnels, à l’écoute des clientes & clients et s’assure auprès de vous & avec vous de la réparation à effectuer.
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April 2022 by DANAÉ VALLÉE
(Translated by Google) Perfect service, super friendly, professional. ???? Thank you for extending the life of my and ???? ????(Original)Service parfait, super sympa, professionnel. ???? Merci de prolonger la vie de mes et ???? ????