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March 2024 by Samuel Alain
I ordered items online and received the wrong quantities. I sent 2 emails and left a message with no response from them. Terrible service!
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March 2024 by Alexis Guérin
Excellent service and wide variety of products ☺️Worth the trip!
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February 2024 by Catherine A.
Nice variety, very warm welcome. It's always a pleasure to stop by the Shack!
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February 2024 by Ashley S
Do not purchase online they have a no refund policy or reimbursement if your product comes damaged which mine did. I contact the shop and they provided me with a number alleging the person would be able to assist me. The person I spoke to let me know that he would text the manager and explain what had occurred. When he returned to the phone he let me no that there were not able to assist me as they are not responsible for damaged products.Allegedly there is a disclaimer on their website. I’m not able to confirm that as the website is in French only.
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January 2024 by Rémi Cappannelli
Super service
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December 2023 by Karyne
NEVER ORDER ONLINE THERE! Disrespectful company towards the customer. They send incomplete orders without ever notifying you and subsequently do not refund in full. I got 2 items that were not what I ordered. When contacting a superior to resolve the situation, he hung up the line on me and claimed that it was impossible for errors in the amount of reimbursements and never wanted to compensate me for the 2 incorrect items. He even asked his employees to ignore me on the phone and in online chat. I have always remained polite but he has been very rude and does not deserve to run a company and be in the customer service business. There are plenty of other stores of the same type offering the same products so please buy elsewhere NEVER AT THE SNACK SHACK.
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September 2023 by Simon Lavigne
Something in stock on the site but ultimately not but at least it was refunded. I received a bag of sunflower seeds of the wrong flavor but still very good. That being said, I am satisfied with the things received, reasonable price and a little extra in the order. ?
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September 2023 by Christian Demers
First visit to lormiere today. I arrive with 3 of my friends on skateboards, gyro wheels and electric scooters, an employee comes out of the store to come and tell us, guys! You can bring your machines inside so as not to have them stolen ? so nice ? he welcomes us, asks if it's the first time we've come, welcomes 15/10 it's going well let's say. .. goes inside and I discover an ultra clean store!!! Everything is perfect ! It's beautiful, it's wide, the facing of the tablets is just perfect. The stocks are wow, there's everything. Notice for the Nostalgic you will find. Candy from your childhood and even in versions you've never seen. You just won a customer boys thx ?
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August 2023 by Dominic Tremblay
I loved the service and the prices for the exotic candies are more than reasonable.I definitely recommend this place
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July 2023 by Olivier Lafond
(Translated by Google) They were two tonight, a guy and a girl, EXCELLENT service! They came to see me several times to explain to me what I was looking at. mr the owner, Wednesday evening the 26th you had excellent employees! WOW service. Very cool shop with lots of super fun choices! Very cool that I don't need to go super far for exotic sweets:) some products (really few) are a tiiiiiii expensive compared to the place I saw but no store offers liquidations on certain products so that that's cool :) i got a bag of chips and ramen at 1.25 :D(Original)Ils étaient deux se soir, un gars et une fille, EXCELLENT service! Ils sont venu me voir plusieurs fois pour m’expliquer se que je regardais. mr le proprio, mercredi le 26 au soir vous aviez d’excellents employés! Service WOW. Tres cool boutique avec pleins de choix super le fun! Tres cool que je n’ai pas besoins d’aller super loins pour des bonbons exotiques:) certains produit (vraiment peu) sont un tiiiiiii peux chere comparer au endroit que j’ai vu mais aucune boutique offre des liquidations sur certains produit alors ca c’est cool :) j’ai eu un sac de chips et des ramen a 1.25 :D
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July 2023 by ced ced
(Translated by Google) very good service the smiling employees inform us if necessary I highly recommend(Original)tres bon service les employés souriants nous renseigne si besoin je recommande fortement
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July 2023 by Olivier G
(Translated by Google) We went there two weeks ago and our experience was unfortunately very unpleasant. It is very very hot in this store (no ventilation). The seller follows us and comments on everything we look at as soon as we stop there for two seconds. The prices are exorbitant. There is, however, a wide variety of products but we did not have the chance to discover them all because the intensity of the pressure suffered by the seller pressed us to complete our purchases.(Original)Nous y sommes allés il y a deux semaine et notre expérience fût malheureusement très désagréable. Il fait très très chaud dans ce magasin (aucune ventilation). Le vendeur nous suis à la trace et commente tout ce que l’on regarde dès qu’on s’y arrête deux secondes. Les prix sont exorbitants. Il y a cependant une grande variété de produits mais nous avons pas eu la chance de tous les découvrir car l’intensité de la pression subie par le vendeur nous as pressés de terminer nos achats.
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July 2023 by Philippe Girard
(Translated by Google) Wide choice, absolutely exceptional service! I recommend to all candy lovers!! They are the best in town!!(Original)Large choix, service absolument exceptionnel! Je recommande à tous amateur de bonbons!! Ce sont les meilleurs en ville!!
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July 2023 by Jordan
Very cool guys are solid Chui fan of hubert
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June 2023 by Charlotte Désilets
I ordered 10 ramen and they sent me a free mountain dew! THANKS:)))
