Metro Plus Mail St-Roch is a neighborhood supermarket that offers a wide range of products at reasonable prices. The store is well maintained and conveniently located within walking distance of downtown Old City, Quebec. The staff, especially employees like Karianne, Marc, and Gabriel, are friendly, professional, and committed to good customer service. Despite its location in a disadvantaged neighborhood with challenges like drug addiction and human misery, the store provides a respectful and fast service, maintaining cleanliness and a welcoming atmosphere. Some issues have been noted, such as product disorganization, long wait times, and occasional problems at checkouts, especially from Friday to Monday. Overall, it is a full-service market where customers can find everything they need in a friendly environment.
