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January 2023 by Mathieu Dufour
(Translated by Google) Good service in general. Clear communications. Very simple and practical website. I am dissatisfied with the bank charges; the fees per account end up accumulating... of course! And challenges to know the applicable interest rates; it's cleverly hidden so that we don't have easy access to the information. In general, a professional and competent staff.(Original)Bon service en général. Communications claires. Site web très simple et pratique. Je suis insatisfait des frais bancaires; les frais par comptes finissent par s'accumuler... évidemment! Et des défis à savoir les taux d'intérêt applicables; c'est savamment caché pour qu'on n'ait pas facilement accès à l'information. En général, un personel professionnel et compétent.
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September 2022 by Karl
If I could put 0 stars out of 5 I would. WORST customer service that I’ve ever seen. I don’t know if it’s every NBC or just this location but no respect for its customers and definitely the last bank you would want to affiliate with. People that work there don’t know anything. Feels like going to a McDonald and getting a BigMac when asking for fries. In this neighbourhood, this should never happen. I’ve arrived 5 minutes before closing to deposit à cheque but they didn’t want to do it cause it was to close to the end of their shifts.
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May 2022 by Joe
(Translated by Google) Oh my...Waiting and you really can't call it "having had service"...Refuse a passport with photo + a birth certificate as ID to redo a debit card after a theft...?Fack have to come back another day, it's pushing the problem ???? ♀️They never have a solution????(Original)Oh my...De l'attente et on peut vraiment pas appelé ça "avoir eu du service"...Refuser un passeport avec photo + un certificat de naissance comme pièce d'identité pour refaire une carte de débit après un vol...?Fack faut revenir sur place une autre journée, c'est repousser le problème ????♀️Ils n'ont jamais de solution????
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April 2022 by Karl Auger
If I could put 0 stars out of 5 I would. WORST customer service that I’ve ever seen. I don’t know if it’s every NBC or just this location but no respect for its customers and definitely the last bank you would want to affiliate with. People that work there don’t know anything. Feels like going to a McDonald and getting a BigMac when asking for fries. In this neighbourhood, this should never happen. I’ve arrived 5 minutes before closing to deposit à cheque but they didn’t want to do it cause it was to close to the end of their shifts.
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November 2021 by François Chupin
Recently arrived from France, a little lost at first, I was very well received. Banking services opened quickly, credit card received quickly, online banking and very functional application, the key word is no fuss, we go straight to the point. Efficiency and rigor. I recommend.
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February 2021 by Carl Bourassa
(Translated by Google) Recently arrived from France, a little lost at first, I was very well received. Banking services opened quickly, credit card received quickly, online banking and very functional application, the key word is no fuss, we go straight to the point. Efficiency and rigor. I recommend.(Original)Arrivé de France depuis peu, un peu perdu au début, j'ai été très bien reçu. Services bancaires ouverts rapidement, carte de credit reçue rapidement, banque en ligne et application très fonctionnelles, le maître mot c'est pas de chichi, on va droit à l'essentiel. Efficacite et rigueur. Je recommande.
