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January 2024 by Marie-Claude A.
Thanks to Marjorie for a perfect fit! Kind, available and smiling! I'll be back!
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December 2023 by V. F.
I've had several bad experiences as well as good ones... but that's the end of it. I received a nightgown as a Christmas present. At boxing day I bought the same one online for $16! I received it & look at the initial price, 45.99 with a SALE price of 49.99, is it SERIOUS??? The people in the store think they are buying a discount but in the end they pay more than the orange sale price, at which point you are not correct, we call it stealing.. it's over for me Pennington. I am going to buy on the internet from other stores so US frankly it seems that it is the only large size store that remains you take advantage of it to be dishonest
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October 2023 by Nancy Jeffrey
Loved, on the other hand, when I needed an item, the lady took the time to finish putting away clothes (almost 10 minutes) to come and get me a difficult to reach item of clothing. Found it ordinary...
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October 2023 by Isabelle Biernaux Magny
The salespeople are stupid, they give their opinions (that's correct) except that if you don't agree with them they become insulted and give comments that have no place for me afterwards... really ordinary as an attitude!!!
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August 2023 by Nicole Leblanc
Very nice shopping experience Mélanie is very good knows her products she has experience and knows how to identify the styles that suit you well and is very good, I recommend this Pennington you will be well served. ?
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May 2023 by Marjorie Fortin
(Translated by Google) No one greeted me at the entrance, nor did I get any help. I was not offered to bring my clothes to the cabin when I had my arms full... The store wasn't in order either. I was a salesperson at Pennington for 2 years, so maybe I'm being a bit harsh, but it's the least I can do to greet customers when they arrive and offer help along the way. at least when you want to sell(Original)Personne ne m'a accueillie à l'entrée, je n'ai pas eu d'aide non plus. On ne m'a pas proposé d'apporter mes vêtements à la cabine lorsque j'avais les bras pleins... Le magasin n'était pas en ordre non plus. J'ai été vendeuse chez Pennington pendant 2 ans, alors je suis peut-etre un peu sévère, mais cest la moindre des choses que d'accueillir les clientes à leur arrivée et de leur offrir de l'aide en cours de route.. du moins quand on veut vendre
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February 2023 by Geneviève Bellerive
(Translated by Google) In terms of products, it was good and we found what we were looking for. However, the service was poor. 3 employees on the floor and despite the low traffic, no one said hello to us or offered to help us in our research. My friend had to go ask an employee for help to ask her a question. We had just been to the boutique on Jules-Verne and the service there was drastically superior to Bouvier.(Original)Au niveau des produits, c'était bien et nous avons trouvé ce que nous cherchions. Cependant, le service était médiocre. 3 employées sur le plancher et malgré le faible achalandage, personne ne nous a dit bonjour ou a proposé de nous aider dans nos recherches. Mon amie a du elle-même aller demander de l'aide à un employée pour lui poser une question. Nous venions d'aller à la boutique sur Jules-Verne et le service là-bas était drastiquement supérieur que sur Bouvier.
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February 2023 by Sylvie Barron
(Translated by Google) The saleswoman was obviously not happy to see me arrive 30 minutes from closing. She brought me 2 boxes and she went to the back of the store never to return. I had to look for another saleswoman so I could try on other boots. When you work in the public, you don't have to think about yourself. It was on rue Bouvier in Quebec, on January 16th. Not strong. ?(Original)La vendeuse n'était visiblement pas contente de me voir arriver à 30 minutes de la fermeture. Elle m'a apporté 2 boîtes et elle est partie au fond du magasin pour ne jamais revenir. J'ai dû chercher une autre vendeuse pour pouvoir essayer d'autres bottes. Quand on travaille dans le public, on n'a pas à penser à soi . C'était sur la rue Bouvier à Québec, le 16 janvier. Pas fort. ?
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February 2023 by stephane poisson
(Translated by Google) my girlfriend who is disabled bought a bra on the internet and we picked it up at the store on bouvier we don't have a smartphone and no printer either so I brought the invoice and the order number I had to chew with the person who receives us even if everything was already paid by internet credit card she ended up giving me the order telling me that I was lucky because the item was in my name and that I had also presented a really ordinary identity card(Original)ma copine qui est handicape a acheté un soutien gorge sur internet et que lon ramassais au magasin sur bouvier nous navons pas de téléphone intelligent et pas d`imprimante non plus donc j`ai apporte la facture et le numéro de commande jai du mastiner avec la personne qui nous recois meme si tout étais déja payé par internet carte de crédit elle a fini par me donne la commande en me disant que jétais chanceux parce que litem étais a mon nom et que javais en plus présenté une carte didentité vraiment ordinaire
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January 2023 by Vale Font
(Translated by Google) I had several bad experiences as good .. but that's the end. I received a nightgown as a Christmas present. At boxing day I bought the same no internet at $16! I received it & look at the original price, 45.99 with a SALE price of 49.99, is this SERIOUS??? The people in the store think they are buying a discount but in the end they pay more than the orange sale price, how CROSSING you are.. it's over for me pennington. I'm going to buy on the internet from other stores so frankly in the US it seems that it's the only large size store that remains across the world! NEVER.!(Original)J'ai eu plusieurs mauvaise experiences comme des bonnes.. mais la c'est le bout. J'ai recu comme cadeau de noel une robe de nuit. Au boxing day j'ai acheter la meme pas internet a 16$! Je l'ai recu & regarder le prix initial, 45.99 avec un prix de VENTE A 49.99, c'est SERIEU??? Le monde en magasin pense acheter un rabais mais au finale il paye plus cher que le prix orange de vente, a quel point vous etes CROSSEUR.. c'est fini pour moi pennington. Je vais acheter sur internet d'autre magasin donc US franchement ca parais que c'est le seul magasin grande taille qui reste crosser le monde! PU JAMAIS.!
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January 2023 by Barbara Taylor
(Translated by Google) Strange dynamics in this shop. Some saleswomen are extremely stupid and lack respect/tact towards customers. It seems that they take advantage of it because it is a rather vulnerable clientele... I won't go back there anymore!!(Original)Drôle de dynamique dans cette boutique-là. Certaines vendeuses sont extrêmement bêtes et manquent de respect/tact envers les clientes. On dirait que celles-ci en profitent car il s’agit d’une clientèle plutôt vulnérable... Je n’y retourne plus!!
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December 2022 by rosy
(Translated by Google) Super long checkout service on Saturday when there are other employees but only one checkout open ? ♀️? ♀️? ♀️(Original)Service au caisses hyper long le samedi alors qu'il y a d'autre employé mais une seule caisse ouverte?♀️?♀️?♀️
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November 2022 by Josée Ferland
(Translated by Google) Apart from difficulties to enter, sidewalks due for repair and exterior door not automated everything is perfect. Very good service, the ladies know their products. Very nice welcome.(Original)À part difficultés à entrer, trottoirs dû pour réparation et porte extérieure pas automatisé tout est parfait. Très bon service, les dames connaissent leurs produits. Très bel accueil.
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November 2022 by J N
(Translated by Google) The manager needs a course in order to improve customer service because my experience was disappointing... d*** look... lack of respect... overbearing attitude... I will continue to buy online only . .. no choice !(Original)La gérante aurait besoin d'un cours afin d'améliorer le service à la clientèle car mon expérience a été décevante... air bête... manque de respect ... attitude autoritaire... Je vais continuer à acheter en ligne seulement . .. pas le choix !
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October 2022 by Marie-claude Savary
(Translated by Google) Sellers so friendly, honest (in their advice) and welcoming...great shopping!(Original)Vendeuses tellement sympathiques, honnêtes (dans leurs conseils) et accueillantes....super magasinage !
