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January 2024 by Annie Jourdain
Excellent service! Fast, professional. I recommend
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January 2024 by Laurence Paradis
Incredible service, very satisfied!!!
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January 2024 by Audrey Bastien
WOW! First time here today, great customer service, and very fast. 10/10I recommend!
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January 2024 by Daniel Lapointe
Context: I woke up on the morning of December 28 and noticed that I had a flat tire. I inflate the tire and quickly realize that the valve is broken. I play with it a bit and it's cut. So I made a few calls to find a quickly available garage and Pneu & Mécanique de la Capitale responded (the 2nd garage I called). I managed to put in enough air to get there, I showed the photo of the valve to illustrate that this is indeed the problem (standard valve without sensor), and I left the vehicle to them for the day so that they could pass it to me. between 2 appointments. They tell me that they should be able to get through to me before dinner or at the beginning of PM at the latest and that they will call me when it's ready. So far, so good.Come 4:00 p.m. and still no call. Fortunately I was not in a hurry but I decided to call, they confirmed to me that my car had been ready for a while already and that they had forgotten to call me.So I go to pick up the car and... surprise... bill for $57.43 to change a valve! I expressed my surprise and was told that the tire had been removed, the valve replaced, the tire put back on and then balanced. In other words, we did the equivalent of changing 1 tire at the same time as replacing the valve.I worked in a garage specifically for tires for 6 years when I was younger. The valves cost $2-3 and it was a job of 10 minutes max including the time to jack the tank, a job of $15 all in all. Times have changed, so I called a few garages in the area today and it was between $20 and $30 depending on the garage. We are very far from $57.43.Unless the price of the valves is completely dumbed down, it's a matter of 30 seconds when the tire is already de-relieved. For the price I paid, most garages change 4 tires. They gave me the equivalent of a quarter of that. Incomprehensible.My partner has been going to this garage for a while now because her parts are guaranteed following work at another NAPA franchisee outside of Quebec. She always had good service. You have to believe that it's less bad for "big" mechanic jobs... but for a basic service, the pricing is terrible. I suspect that this is their usual rate, if they had wanted to charge me because of the last minute appointment, I would hope that they would have told me on the phone.Special mention to the "slow leak" that they put on the invoice (???), the tire went from 32 psi to 0 in less than 15 minutes.
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December 2023 by Frédéric Guay
The service is impeccable!
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December 2023 by Frank Bélanger
Fast service but hey, it's getting expensive
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December 2023 by Normand “Normand” jeffrey
clean, well maintained, polite staff
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November 2023 by Sebastien Sollazzo
Good service, easy to access location.Kind and honest people
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October 2023 by Jérôme Duclos
A place of trust ?Services: Electrical repair
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September 2023 by Kevin Lemoine
First time here and trying to replace all the parts. Better to drive a little further and stay with your honest mechanic
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August 2023 by Charles Gaudreault
Great service from Maxime!!
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August 2023 by Annick Girard
Thanks for the great service :) new customer for life
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August 2023 by Coiffure Sylvie Morin Podologue-Pose d'ongles (Podologue-Po
Super good service, kindness, work done, alignment of my Pt cruiser perfect, thank you
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July 2023 by Mic Tremblay
Excellent service, it's difficult to find a good garage but I recommend this one. The quality of the repairs is A1 and the prices are fair. They are very “talkable”.
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June 2023 by Gino St-onge
Courteous and fast service
