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March 2024 by Michel Hamel
Wow what a very courteous service very knowledgeable about their products demonstration without pressure our advisor Richard delighted us we recommend it without any problem and the owner gave us a discount because of the home show Wow Thank you and look forward to it
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January 2024 by Katherine S.
I am a review reader, and I read the reviews for PF Capitale, but was referred by a friend. Slightly concerned about comments on after care, but in the end when I DID need aftercare, I had 2 visits - one from Serge in Sales to answer a question, and the nephew who brought the missing piece from the foyer box.I love the new gas foyer and thankful I bought the one I did. Not the most expensive, as they could have sold me, but definitely quality, and I thank Nancy for directing me this way.Quality - 5/5installation - 5/5 (guys thought they had to run gas line along ceiling - he buried it in attic!)Respect - 5/5 (je parle petit peu), but we worked together.Thanks Serge, Nancy and the rest! Come for wine and a visit sometime!
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November 2023 by Solange Lavoie
Very good service. We are very satisfied.
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November 2023 by Lise Bibeau
Very professional!
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October 2023 by Sarah Dion-Paquet
Buy wood stove in July without deposit paid 100% with delivery included. Delivery delay of one month because the pedestal was missing. It's the end of September, the store is calling us because we have to come and pay for the delivery. We are treated like thieves. On the invoice, delivery is indeed $0. Why come back and pay for delivery 2 months later, nothing makes sense. If we had known, we would have managed the delivery ourselves. We took delivery with them simply because they offered it to us. Major lack of professionalism, lack of communication between employees. If I could give 0 stars, I would.
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April 2023 by Marc-Antoine Marchand Pelchat
(Translated by Google) No service, installation not even completed and we paid the total bill. I do not recommend at all.(Original)Aucun service, l'installation même pas complété et on a payé le total de la facture. Je ne recommande pas dutout.
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November 2022 by Claudine Doyon
(Translated by Google) Impeccable service! Quality products. I highly recommend ! We even received our order earlier than expected. Very satisfied.(Original)Service impeccable! Des produits de qualité. Je recommande fortement ! On a même reçu notre commande plus tôt que prévu. Très satisfaite.
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November 2022 by Fréderic Lambert
(Translated by Google) A foye ordered for two years installed for a year and still not functional I can not even do my finishing around the parts would have finally arrived it seems but they do not want to pay for the installation it is not their responsibility as I am told. Ha yes when I received the invoice it was not like submitting a good amount of difference and I had not changed anything. Worse never foye de la capital and I do not recommend it to anyone.(Original)Un foye commande depuis deux ans installe depuis un ans et toujours pas fonctionnel je peux même pas faire ma finition autour la pièces serait enfin arrivé ça l air mais il veulent pas payer pour l installation c pas de leur ressort que l on me dit. Ha oui quand j ai reçu la facture c étais pas comme la soumission un bon montant de différence et je n avais rien changé. Pis jamais foye de la capital et je ne le recommande pas à personne.
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November 2022 by Nadine Blanchard
(Translated by Google) No after sales service do not recommend it(Original)Aucun service apres vente ne le recommande pas
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October 2022 by Jipi G
(Translated by Google) Very helpful and kind seller!(Original)Vendeur très aidant et gentil !
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July 2022 by Stephanie Cyr
(Translated by Google) 5 star service.Quality product and very good customer service wow! Thanks(Original)Service 5 étoiles.Produit de qualité et très bon service à la cliente wow! Merci
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May 2022 by Eric Jean
(Translated by Google) Good service and they have the dimplex fireplaces on show...(Original)Bon service et ils ont les foyers dimplex en montre...
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January 2022 by Steve M'vayi
(Translated by Google) A team of professionals, qualified and have mastered the business(Original)Une équipe des professionnels, qualifiés et ont la maîtrisent bien leus affaires
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January 2022 by Suzie Charland
(Translated by Google) Good price good service(Original)Bon prix bon service
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January 2022 by Olivier Bety
(Translated by Google) Exceptional experience! Very good professional and friendly service(Original)Expérience exceptionnelle! Très bon service professionnel et chaleureux
