-
October 2024 by Richard Bogmis
Very satisfying and enjoyable
-
September 2024 by Patrick Lauredant
Excellent*****
-
June 2024 by soft lost
Poor business service!
For a forgotten pin, I was asked for an identity document I provided two with photo giving all the necessary information, an employee completely lost, the manager arrives and says that my health card is "invalid" because it is plastic when there was only a simple transparent protective tape that I removed in front of her eyes, the same manager continued to ask questions with a septic area as if I was a thief, putting me discomfort and causing me to be 20 minutes late for work! Identifying the customer is normal but doing it in such a way, making the customer feel as if he is a “thief” and with an unkind face..it is not professional! While they are in possession of all your money!
The manager of TD Repentigny no longer makes me want to do business with this branch!
-
April 2024 by frederic poulin
Never take out any insurance with TD
Instead, consult a real broker.
TD Insurance is independent of TD Bank.
And the bank says that they have no power over this in the branch, yet it is they who sold us this insurance. There is a great lack of communication between the two institutions.
I've been with them for 20 years and now I transfer everything with an independent broker. because TD has had very poor service for several years and it's getting worse. No respect for customers.
-
March 2024 by Martin Jodoin
Very slow service, does not seem concerned about their customers.
-
March 2024 by Guy Girardeau
Love this bank
-
January 2024 by Macha SID
Return calls take a very long time and when you manage to get an appointment, the advisor barely gives you any advice.Very bad experience..
-
January 2024 by Blan Gaetchy
The branch often opens its doors late. This causes a lot of inconvenience.
-
December 2023 by Olivier Daoust
Worst bank in the world with their betting fees!!!! I'm changing banks
-
October 2023 by Morgane Picard
I'm adding a star simply because my appointment was on time. I had to make a transfer between my accounts. When it was time to sign the papers, my advisor left the office leaving me alone without any explanation for 30 minutes. Finally, she came back to tell me that it would only take 5 minutes because there was a problem in the computer system. After spending 1h30 at the bank, I leave. Looking at my account I see that double the amount heard has been debited from my account. I inform the manager who tells me she will follow up and leaves to go home. I receive a call from the advisor who tells me that the money has come back and to sign the papers saying everything is correct. She calls me back 15 minutes later to remind me to sign them even though I had just finished eating. In short, 2 hours at the bank and poor service. I never make this kind of comment but your advisor lost a contact card when giving it to me, it is in the recycling bin.
-
October 2023 by wided bejaoui
The assistant manager always likes to tell you that they don't provide such and such service...as if she doesn't want to do her job and it's easy to say no! You don't come to a bank to withdraw money, whose ATMs do it 24/7. If the director is not trained in all the skeptics that a bank does or if she does not make the effort...she does not deserve her position. Each time I have to go a Td further from home to have this same scenario which she refused..always tells me no! No!! I no longer want to be your customer even if I am 11 years old at td!
-
August 2023 by Fernando Aguero
Good service, it was a line but with cashiers attending.
-
January 2023 by Gabriel Lefou
(Translated by Google) The manager who is a real maniac, the one with no respect(Original)La gerante qui es la une vrai maniaque celle la aucun respect
-
November 2022 by Rachel St-Amand
(Translated by Google) Worst customer service. I have been answered in a condescending way more than once, never in solution mode. I have 4 accounts at TD. GOODBYE TD(Original)Pire service à la clientele. Ca fait plus d’une fois qu’on me répond de façon condescendante, jamais en mode solution. J’ai 4 comptes chez TD. ADIEU TD
-
October 2022 by G St laurent
(Translated by Google) There are(Original)Hi han
