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March 2024 by Martin Jodoin
Very slow service, does not seem concerned about their customers.
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March 2024 by Guy Girardeau
Love this bank
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January 2024 by Macha SID
Return calls take a very long time and when you manage to get an appointment, the advisor barely gives you any advice.Very bad experience..
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January 2024 by Blan Gaetchy
The branch often opens its doors late. This causes a lot of inconvenience.
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December 2023 by Olivier Daoust
Worst bank in the world with their betting fees!!!! I'm changing banks
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October 2023 by Morgane Picard
I'm adding a star simply because my appointment was on time. I had to make a transfer between my accounts. When it was time to sign the papers, my advisor left the office leaving me alone without any explanation for 30 minutes. Finally, she came back to tell me that it would only take 5 minutes because there was a problem in the computer system. After spending 1h30 at the bank, I leave. Looking at my account I see that double the amount heard has been debited from my account. I inform the manager who tells me she will follow up and leaves to go home. I receive a call from the advisor who tells me that the money has come back and to sign the papers saying everything is correct. She calls me back 15 minutes later to remind me to sign them even though I had just finished eating. In short, 2 hours at the bank and poor service. I never make this kind of comment but your advisor lost a contact card when giving it to me, it is in the recycling bin.
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October 2023 by wided bejaoui
The assistant manager always likes to tell you that they don't provide such and such service...as if she doesn't want to do her job and it's easy to say no! You don't come to a bank to withdraw money, whose ATMs do it 24/7. If the director is not trained in all the skeptics that a bank does or if she does not make the effort...she does not deserve her position. Each time I have to go a Td further from home to have this same scenario which she refused..always tells me no! No!! I no longer want to be your customer even if I am 11 years old at td!
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August 2023 by Fernando Aguero
Good service, it was a line but with cashiers attending.
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January 2023 by Gabriel Lefou
(Translated by Google) The manager who is a real maniac, the one with no respect(Original)La gerante qui es la une vrai maniaque celle la aucun respect
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November 2022 by Rachel St-Amand
(Translated by Google) Worst customer service. I have been answered in a condescending way more than once, never in solution mode. I have 4 accounts at TD. GOODBYE TD(Original)Pire service à la clientele. Ca fait plus d’une fois qu’on me répond de façon condescendante, jamais en mode solution. J’ai 4 comptes chez TD. ADIEU TD
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October 2022 by G St laurent
(Translated by Google) There are(Original)Hi han
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March 2022 by Denis Cloutier
(Translated by Google) new member and well served to date(Original)nouveau membre et bien servis a ce jour
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February 2022 by Talha Khan
WORST CUSTOMER SERVICE:I went to this branch to get cash out as directed by TD small business help line.Miss Mrs. Annie PotvinAnd her manager Rosanna De PaolaAsked me to leave the branch, denied to serve or help in any way...I have all my banking with TD but after the rude behavior and interrogation at this branch i am leaving TD.I tried to complain about this to TD customer care and there small business helpline and i was told "we are sorry you have been miss informed by our cx service and the branch did not treat you properly BUT we cant do anything to cover your loss....we will coach our employee"I was asked to tell them when exactly am i gonna leave instead of keeping me as a customer!! WORST BANK AND WORST CUSTOMER SERVICE.Moving to BMO!!
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February 2022 by Sylvain M
(Translated by Google) Hello,I went to present myself to have a mortgage refinancing at this bank and here is a first meeting in person which lasted almost 2 hours. Then 2nd telephone meeting which lasted about 30 minutes. Finally last meeting to be told that the house cannot be refinanced for a false reason. I do not recommend this bank thank you(Original)Bonjour,Je suis aller me présenter pour avoir un refinancement hypothécaire à cette banque et voilà une première rencontre en personne qui a duré presque 2 heures. Ensuite 2e rencontre téléphonique qui a duré environ 30 minutes. Finalement dernière rencontre pour me faire dire que la maison ne peut être refinancé pour une raison fausse. Je ne recommande aucunement cette banque merci
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February 2022 by Mathieu St-O.
(Translated by Google) The employees really work to give you what you need, be it advice, a mortgage, even a car/motorbike loan.I got my loan the same day thanks to Mr. Loïk Leblanc, thank you again for your service!(Original)Les employés travaillent vraiment pour vous donner ce que vous avez besoin, que ce sois conseils, un prêt hypothécaire , même un prêt pour achat de voiture/moto.J'ai eu mon prêt le jour même grâce a Monsieur Loïk Leblanc, merci encore pour votre service !
