Hôtel Universel is a well-located hotel at the entrance of the city, ideal for travelers arriving from Quebec. Despite its smaller size compared to large hotel chains, it offers a variety of amenities including a pool, restaurant, bar, and several electric car chargers. Guests appreciate the clean and friendly atmosphere, with a choice of 302 rooms and suites, featuring modern amenities like high-speed internet and refrigerators. The hotel has two sections: a newer part in the back, which is recommended for a better experience, and an older section in the front. The on-site restaurant, Le Boréal Univers Gourmand, is noted for its great atmosphere and delicious meals, while the full-service spa offers a range of treatments for relaxation. Guests can also enjoy a gym and an indoor pool with a waterslide. While some guests reported issues with check-in and other visitors, the staff promptly addressed concerns, maintaining a clean and enjoyable environment. Overall, Hôtel Universel provides a comfortable stay with many recreational options, making it a good choice for both leisure and adventure, such as snowmobiling.
Great place, quiet even with 10 hockey teams on the same weekend. Nice staff, friendly. Very clean rooms. Also great place for Snowmobiling, parkings plenty and snowmobile trail starts directly in front.
December 2025
Very friendly and accomidating staff, and clean rooms. Nice pool
December 2025
The only downside to this hotel is the other guests. One let their dog poop on the floor in the hallway. The staff cleaned it up right away and apologized. The pool, spa, gym and restaurant are all great. Not too fancy just fun and clean.
