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“Awesome store! So many choices and fair pricing!
Clean store, helpful and enthusiastic employees! 5/5 definately reccomend you pass by and check out their selection!”
“A PROFESSIONAL, FAST, EFFICIENT SERVICE, no waste of time, VIRGINIE LEROY, is my financial advisor, and I love her, EXCEPTIONAL SERVICE, thank you TD Bank, very happy to have chosen your branch….unparalleled service… .a loyal customer for 20 years……?”
“I received excellent service from the front desk employees and the branch manager: Kyle Almeida. I had a problem with the BMO service: head office. Mr. Kyle welcomed me twice as if I was a customer of his branch. The second time, he remembered my file 3 months after having processed it. I am impressed by this small branch which is very efficient. I showed up at other banks that were bigger than this one, which was much less efficient with more employees. Thank you to Mr. Kyle and his team for your work and your patience!”
“Excellent service from Nicolas Larocque, he listened to our situation, advised us very well according to our needs and above all was able to find solutions within the short deadlines we had.”
9:30AM - 8PM
13135 Boul Gouin O, Montréal
Banks
“The first time, about nine months ago, I went to the RBC Bank on Guy Concordia Street with my spouse to open an account.
One of the bank officials named Mrs. Elnaz Khosravani and her colleague talked to us and provided a lot of guidance.
Until today, May 6, 2024, Elnaz is located at 13135 B0ul Gouin Ouest Montreal, they have answered our questions several times during office hours and sometimes even during
leisure and holidays. They often handled our tasks remotely and in a secure manner, with today being the latest instance.
I would like to express my gratitude and appreciation for Elnaz's efforts and those of their colleagues who made this possible
for me and my spouse.”
9:30AM - 8PM
2775 Boulevard De La Pinière O, Terrebonne
Banks
“100% professional....I'm going back to school and I needed an account for students to receive my loans and scholarships....just like my partner....we were dear to Desjardins and we have received the worst service ever seen for a bank....a little taken by surprise after being refused dear Desjardin....I went to Royal Bank without an appointment and received the help I I needed to start my new life again....and they agreed to open the Student account for my partner and me...and even $100 for some operations to be carried out.....thank you Royal Bank.. ..I recommend it to everyone”
“It has been families bank for many many years, in this one in particular, attention is smooth, usually not a long line waiting... Automatic cashiers are available 24/7, is mostly everything easy there, so if you live in the area and you have or thinking to open a Banque Nationale account, Go to this branch, just suggestion, check the place, talk to attenders and have your own conclusions”
“Wonderful employee service, attentive and want to help you professionally and quickly, always well received in all departments, the director is very human and professional, always ready to help us and direct us to the right person, I recommend strongly the Scotiabank of Blainville,✨✨”
“Old-fashioned procedures: fill out a form printed by the teller for a withdrawal; two forms of identification required and additional questions as on the phone. The worst, a manager told me that he can produce my parts with photos. So I told him I'm dealing with a counterfeiter. What is he doing to a bank. It happened on July 31, 2024 at 11:25.”
9:30AM - 8PM
1958 Boulevard des Laurentides, Laval
Banks
“I want to give a big thx to Leonardo, the teller who helped me today. I came in feeling frustrated about a charge on my account, but Leonardo took the time to explain everything clearly and patiently. He also thought me how to avoid getting charged and was very professional”
9AM - 8PM
1070 Bd du Curé-Labelle, Blainville
Banks
“I find it unfortunate that the cooperative credit union chooses to restrict their opening hours. However, I must admit that their follow-up in terms of customer satisfaction is top notch ?”
9:30AM - 8PM
1427 Graham Blvd, Mount Royal
Banks
“I am an international student and I wanted to apply for a credit card. Since I had a few questions about various cards and their benefits, I thought it would be better to make a bank appointment and speak to a bank officer instead of applying online.I was served by Fadia, who was impeccable with her knowledge, expertise and professionalism. She walked me through the various cards, was transparent about the entire process and answered every question I had.I am extremely impressed by her service, and she is a huge asset of RBC”
“Personnel compétant et courtoi mais en nombre insuffisant pour le service en ligne. Similaire p/r aux autres institutions financières avec lesquels j'ai eu à faire.(Translated by Google)Competent and courteous staff but insufficient for online service. Similar to other financial institutions I have dealt with.”
“I wanted to mention the insightful and prompt service I received from Kirojan Sinnarajah last Monday. I highly recommend his input and expertise. Thank you Kirojan!”
“I don’t understand why people have horrible stuff to say about this place. I was a member of the caisse populaire a few blocks from this place and RBC helped me from the sticky situation I was in and just started fresh. I hated being with the caisse Desjardins, it was just dreadful but I don’t feel like that with RBC. Sure the lines are long and theres fees for everything but I can’t say what I have to say about Desjardins. The tellers and advisers truly care about you and about your finances. I love being a client of RBC and I should of been with them since day 1.”
“The agents and bankers are all very nice. Missing 1 star due to no weekend open hours.The agents and bankers are all friendly. Missing a star for any weekend hours.”
10AM - 8PM
2175 Boulevard des Laurentides, Laval
Banks
“Woww Maryline Rachdan did a great job. She explained it to me perfectly. She is very polite and very kind.wooww super great keep up the good work………????????”
“(Translated by Google) I had been on the phone with customer service for nearly 3 hours to get a piece of paper proving that my car loan was closed. I've been waiting for this sheet for over a month!!When I went to the branch, the director Jean-Philippe Ronco took the situation directly in hand. He spoke with the customer service agent and found an immediate solution.In the end, Mr. Ronco left other files to write me this proof that I paid all of my car loan.Professional, serious and very receptive!Thanks a lot(Original)Cela faisait près de 3h que j'étais au téléphone avec le service à la clientèle pour obtenir un papier prouvant que mon prêt-auto est clos. J'attendais cette feuille depuis plus d'un mois !!En me rendant à la succursale, le directeur Jean-Philippe Ronco a directement pris la situation en main. Il a parlé avec l'agent au service à la clientèle et il a trouvé une solution immédiate.En fin de compte, M. Ronco a laissé d'autres dossiers pour m'écrire cette preuve comme quoi j'ai payé la totalité de mon prêt-auto.Professionnel, sérieux et très réceptif !Merci beaucoup”
8:30AM - 4:30PM
2500 Bd Daniel-Johnson Bureau 610, Laval
Banks
“Thank you very much to Ms. Karine. Honestly such a professional, reliable and willing to sincerely help unlike the norm these days of doing the minimum. And on a more personal touch, a most pleasant and friendly person. Good luck in your career :)”
“Honestly, the team and the director are a gem.
I have always had excellent service at this branch. Even with frequent employee changes, my advisor or his replacement always called me back within 24 hours.
For my part, I really appreciated that in 2020, when interest rates dropped, one of the advisors called me to suggest that I pay a penalty in order to change my rate. This allowed me to go from 3.47% to 1.85% for 5 years. I would never have thought of it, and it allowed me to
save on my mortgage. It's one of the rare banks where the employees want to save me money.
Regarding the negative comments, I'm not surprised. Most come from conspiracy theorists and people who refuse to use online services. These are the same people who complain when there are no employees available 24/7. Welcome to 2024.
There is often a queue, but I am sure that 95% of the people at the counter have nothing urgent and could do their transactions online. In ten years, I have only used the counter once to buy my car. Many choose to wait out of habit and then are surprised by the wait time, which sums up 80% of the bad reviews.”
“I only use the counter, never the people at the cash desk. It does the job, but I also had trouble with the deposit without envelopes. They have nice bike racks and the store is close to the bike path”
9:30AM - 8PM
430 Bd Arthur-Sauvé Suite 101, Saint-Eustache
Banks
“I had excellent service, right in the middle of the holiday season. There were about ten customers, and despite it being the holiday season there were three counter attendants and another member of staff who seemed to be helping them. I am surprised to read so many negative comments. I have had better service here than at branches of large banks in downtown Montreal. Waiting time was reasonable. The attendant was very courteous and took the time necessary to answer me.”
9AM - 8PM
2065 Rue Saint-Louis, Saint-Laurent
Banks
“I was so lucky to get in-person appointment via online portal at 2065 Rue Saint-Louis, Saint-Laurent, QC H4M 1P1 today at 27 June 15:50hrs and the TD Bank Representative Miss. Lousen (she/her/hers) Krikor was so cooperative, friendly, professional banker who guided me bit by bit for all forms I was signing and she made assure to activate my card and TD Bank Application and depositing my money into the account same time. It was a wonderful experience for me as a New Comer in Canada and delighted to be TD Customer. Much regards to your officer Lousen and she deserves an epic applause for her professionalism. Cheers.”
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“(Translated by Google) We thank Mr. Sauvé, for his competence and kindness, which was able to solve the problem we had, which the cashiers could not (theory of going quickly and without hassle) 5 stars for Mrs. Sauvé, director of the branch, but 3 stars for cashiers. a big thank you even saved.(Original)Nous remercions M.Sauvé, par sa compétence et sa gentillesse qui à put résoudre le problème que nous avions , ce que les caissières ne le pouvaient ( théorie du va vite et sans tracas ) 5 étoiles pour Mme Sauvé directrice de la succursale, mais 3 étoiles pour les caissières. un gros merci mme sauvé.”