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November 2024 by Mathieu Bern
3 months of waiting for a new gold chain after having sold us a defective one.
Never seen such pathetic and incompetent after-sales service.
Never again this place.
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September 2024 by Alyssa Marie
I came to look for a particular product and I was served by Mrs. Alem. Amazing service. I was served so well that I will undoubtedly come back.
Thank you so much!
I highly recommend!
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May 2024 by Marie-soleil
The lady who served me was very attentive and extremely kind. I found my dream wedding ring at a great discount.
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March 2024 by aka Devz
After-sales service… terrible!
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March 2024 by Daniel Dussault
Small but very good and courteous service
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February 2024 by Richard Sauvage
Where I bought my wife's pearl bracelet for Christmas
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January 2024 by Erika Dinelle
They have some beautiful jewlery for all
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December 2023 by suzanne hebert
Very good service
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November 2023 by Sitha Sun
Unreasonable, do not have the policy written about not getting a refund for a hold on jewelry. Small deposit provided but each person can have a change of mind. Item is not in my possession and only a small deposit was put on hold for 3 days. They force you to take a credit note. Forcing you to buy another item. UNREASONABLE. I WILL NERVER GO THERE AGAIN
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October 2023 by Solomon Bendayan
The best service. Eat there was the best collection for men, it was very good.
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November 2022 by Laurence l
I had a very bad experience with an extremely condescending saleswoman.
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October 2022 by Marie-Ève Longval
(Translated by Google) my boyfriend gave me a gold bracelet and 3 weeks later it fell off my wrist. My boyfriend went back to the branch to exchange it but the saleswoman told him that it was impossible. I am deeply, bitter in the face of this poor customer service! It is all the more disturbing to see that it is customary for them not to accommodate the customer. Looking at the comments I see that good customer service is not part of their values. You should at least mention that the jewelry is final sale and without warranty… Frankly disappointed!!!(Original)mon copain m’a offert un bracelet en or et 3 semaines plus tard il a tombé de mon poignet. Mon copain est retourné en succursale pour l’échanger mais la vendeuse lui a mentionné que c’était impossible. Je suis vivement, amer face à ce piètre service à la clientèle! C’est d’autant plus dérangeant de voir que c’est coutume chez eux de ne pas accomoder le client. En regardant les commentaires je constate que le bon service client ne fait pas partie de leurs valeurs. Vous devriez le mentionner au moins que le bijoux est vente finale et sans garantie… Franchement déçue!!!
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March 2022 by Nancy Beauchamp
(Translated by Google) I had very good service and I left satisfied with my purchases twice!(Original)J'ai eu un très bon service et je suis repartie satisfaite de mes achats a 2 reprises!
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February 2022 by Jam Sem
(Translated by Google) I bought a chain for my wife worth $650 as a Christmas present. On Christmas Eve when giving her the present, she noted that it was defective. When we returned to exchange it, the lady simply told me that she does not sell defective items and she refused to exchange it. Don't waste your money on them. Terrible service(Original)J'ai acheté une chaîne à ma conjointe d'une valeur de 650$ comme cadeau de Noël. À la veille de Noël en lui donnant le cadeau, elle à noté qu'elle était défectueux. Quand on a retourné pour l'échanger, la dame me disait tout simplement qu'elle ne vend pas des items défectueux et elle a refusé l'échanger. Ne gaspiller pas vos argents chez eux. Service terrible
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January 2022 by Zik D
Terrible service after sale
