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October 2024 by Jonathan Moukarzel
After passing through the Laval crossroads and having had a bad experience, it feels good to be served with a smile. Florence helped us find shoes and answered all our questions and provided excellent customer service. I'm glad that the saleswoman at the crossroads gave us false information about a pair of shoes we were looking for, Place Rosemère is much superior!
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June 2024 by Jacky
Worst customer service. Employees do not respond and ignore customers.
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May 2024 by Naila Tizioualou
Excellent service from Kiara, gentle, kind and smiling. Listening to the customer
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April 2024 by Gab Bern
Worst experience served by a young blonde, worst attitude that I saw did not want to reimburse me for my sendale that I had bought literally 3 minutes before!!! Not recommended
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December 2023 by Yesica vargas
Good service received by the advisor this Saturday despite the traffic. Which is not always the case in other stores. THANKS
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November 2023 by patrick ponton
Been twice in 4 days and always the same thing, the salespeople talk among themselves and completely ignore the customers, it's a shame and a big professional failure
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February 2023 by pauline kabboul
I like springs. I always find my winter boots , nice staff
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February 2023 by bachir Cherif
(Translated by Google) SPRING is a branded, competitively priced women's and men's shoe store that is well attended. I highly recommend.(Original)SPRING est un magasin de chaussures pour femme et homme de marque et à des prix concurrentiel, un magasin bien fréquenté. Je recommande vivement.
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January 2023 by Stéphanie P.
(Translated by Google) Nice boots, good discounts(Original)Belles bottes, bons rabais
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December 2022 by Taoufike Imounane
Great service by Alessa. Friendly and attentive with my needs.
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October 2022 by mike lanteigne
(Translated by Google) Well done, that's customer service. There were shoes on sale, not my size. The attendant offered to order them online. No objections Bravo you are beautiful. Small gesture that makes a difference.(Original)Bravo c’est du service à la clientèle. Il y avait des souliers à rabais, pas de ma grandeur. La préposée m’a offert de les commander via web. Aucunes objections Bravo tu es magnifique. Petit geste qui fait une différence.
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June 2022 by Laurie Sauvageau
(Translated by Google) Worst service I have received(Original)Pire service que j’ai reçu
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June 2022 by Frederic Auger
Have been a customer for 20 years. Had the worse customer experience ever returning/exchanging a pair of shoes. 1 person on staff on a week day at 18h00. Took 30 mins and couldn't get refunded to my online payment method, had to get a gift card. Would not take back unopened soles yet they have you test soles in store before buying and still take them back if you eon't take the shoes.Sales person seemed not to care enough to help with my exchange as they probably didn't get any commission for the exchange.Not going back. Lost a 20 years customer for bad service. Would never recommend this store to anyone.
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March 2022 by N V
False advertising. They do not offer easy returns. Customer service is closed on sundays so if there is a problem with order store can't help you. Manager is rude. Shows no empathy and does not apologize. Just says there is nothing she can do and she does not represent company. Stay away
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December 2020 by Don Brown
Good shoe store, great service.
