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“Excellent service! Purchased a King Size mattress, they had a great selection of soft to firm. I went with a firmer option. High quality pillows I definitely recommend. Price is better than online and delivery was done with care. Thank you so much!”
“Great selection of products at reasonably good prices. Great warranty of 10yrs comes with matress I purchased which is a bonus! Great customer service. Sales rep took the necessary time to show all options available for my needs, even though other customers we're waiting. Delivery went very well and professional.
Tracking system is very efficient.
Will definitely return in the future. Definitely recommend!!”
“Good service, products made in Quebec. The delivery was perfect, Georges and his teammate were friendly, efficient and very kind. Everything was completed in 15 minutes!”
9AM - 8:30PM
805-A Bd Arthur-Sauvé, Saint-Eustache
Mattress Stores
“Very pleasant experience, very satisfied, very good service, congratulations to Sylvie Cregheur, congratulations to Nathalie Mathieu, and our two delivery men: M.cerveau and M.muscles!”
“Frankly incredible service. My partner and I immediately felt confident with Marc-Antoine, who was able to direct us exactly to what we were looking for, taking the time to fully understand our needs and give us several options and explain them well. He is truly someone who is authentic and who cares about his customers and his products.
After a few weeks, we came back to see them for a little adjustment. Marc-Antoine once again offered us wonderful support. His colleagues came to collect the mattress one morning, made the required adjustment and we had our mattress adjusted by early afternoon the same day.
Frankly, they are redefining what a perfect customer experience is. Thanks for everything and keep it up!”
“I was very satisfied with my experience at Materiel Happiness, especially thanks to Sylvain Labelle who guided me in the purchase of my first mattress. He was courteous, very professional, attentive and able to accommodate all my needs. I highly recommend!
Additionally, the installers came on time and installed quickly. Thanks again”
“I returned to this store for the second time as I had such a good experience dealing with Rosette a few years ago. Rosette is knowledgeable, helpful and very professional. She was a pleasure to deal with and I would highly recommend her to others!”
“Ms. Rosaire Dalzon at the Dormez-vous branch in Laval gave us a warm welcome and accompanied us in our shopping. Friendly and attentive, she offered us very good service. It really makes you want to come back to the store”
“We were warmly greeted by Yahya as we were shopping for beds at the Corbusier store. Yahya knew his products very well and made very wise recommendations. We appreciated his friendliness efficiency and courteous service.
We were also very impressed with the special delivery.
We are enjoying the quality of the products purchased .
On the whole it was a very positive experience.”
8:30AM - 5PM
3469 Bd des Entreprises, Terrebonne
Mattress Stores
“Since I was young, our entire family has purchased these mattresses from this store. Never disappointed, the mattresses last so long that it's worth more than the initial investment. Not to mention that the sales and after-sales service is number 1. I recommend it to you without any hesitation.”
“We were advised on site by Valérie, who was cordial and informative, all without bullshit or any pressure. She guided us in choosing a mattress with which we are very satisfied. Matelas Prestige is a Quebec company with a very well organized and unpretentious store. THANKS!”
“This family company is second to none. I received exceptional and welcoming service. My custom mattress for my roadtrek is so comfortable! I highly recommend it.”
2:30 - 5PM 9AM - 12PM
2760 Bd Daniel-Johnson, Laval
Mattress Stores
“In the last 10 years I have purchased 4 mattresses all high end (around 4,000.00$ each) and they all gave me a sore back. I don't have a back problem unless I sleep on the wrong mattress. I purchased the Venti Doubles Sided Organic and oh my...I am having the best sleep ever. I wake up in the morning and I simply don't feel my back. My back is light as a feather!! In addition, I sleep more profoundly, turn and change position way less often (if at all) and don't wake up during the night. It is such a blessing to sleep this well and my body is thanking me for choosing latex. Thank you Essentia. Best purchase of the last 10 years.”
“Sinde Nelson is nothing but someone that build rapport professionally and seamlessly makes you feel at ease on the purchase I see her higher within the organization of sormiez vous in the near future and I highly recommend her abilities in being very professionals”
“Hi Manuel
Thank you for your patience, kindness and good knowledge of your products. Your availability to answer our questions was greatly appreciated. We loved the experience of purchasing our new mattress.
guy”
“Very good team. There was one in the truck who gave the boxes and the other 2 brought in the boxes in pairs and not alone except for the 2 bedside tables. They put my boxes where I told them. Very satisfied. Big difference between that of November 9 and this one.”
“Jean-François nous a rappelé dans l'heure lorsque nous avons rempli le formulaire en ligne et lors de la visite du lieu de vente, il nous a fait essayer plusieurs options. Le matelas, fait sur mesure, est formidable, exactement ce que nous espérions. Le service clientèle, la qualité du matelas, la livraison, tout était parfait. Je recommande fortement.”
“It's one of those furniture stores that has both modern design and classic all in one place.
We were welcomed by a young Asian lady who was extremely kind, was available to us without following us constantly. She even offered a lollipop to my 2 children. A lollipop costs nothing but it does leave a great impression. Thank you for that. You even offered to show your catalogue and even directed us to your store in Montreal which had in demo one of the bed furniture we were looking for. Although we didn't buy anything that day, we will definitely buy from you only because of the amazing service you offered. Thank you once again and I wish this store a continued success!”
“We shopped at Dormez-vous for a new mattress. We were served by Reda T. He is a fantastic advisor with impeccable service. Thank you Reda for your wonderful advice!”
“Great experience with Louise in Blainville, she knows how to guide us to the mattress that will suit us, knows her product very well and is very friendly. Thank you Louise.”
“Excellent service from advisor Anna Di Stefano. She took the time to walk us through the process of choosing the mattress according to our preferences and existing models (since it was the first time my partner and I bought one)
Finally, she found us a great deal and we are super grateful ☺️
Thanks again!!”
“We visited Entrepôt le Matelas in Laval, and our experience was outstanding. When we arrived, Steve Croisetière was just about to leave and close the store. We were not aware of their schedule. Despite that, he was incredibly kind and took off his jacket to stay and help us. Many employees would have simply asked us to come back another day, but Steve went above and beyond.
He took the time to explain every detail thoroughly! We walked in planning to buy one mattress and left with two, along with pillows and covers. Steve is truly excellent at what he does.
I’m also not sure about some of the negative reviews here. The return policy is clearly printed on the receipt, including the requirement to purchase a mattress cover for protection. Everything was explained to us clearly.
We purchased our mattresses on New Year’s Eve and were told delivery would be on Friday. We assumed it would be the following Friday, but the delivery person actually called us on New Year’s Day, on his day off, to confirm the delivery. On Friday, he called again to give us the exact arrival time. I was honestly shocked that they arrived exactly at the minute he said they would!
The delivery team was very friendly, very professional, and even removed their shoes before bringing in the mattresses. Overall, the entire team went the extra mile to provide exceptional service. Highly recommended.”
“As we made our way in, Ryan welcomed us warmly, even as he was already attending to some clients. We went to get new pillows and Ryan helped us in our selection and gave us our own time to choose without being pushy and advised us when needed. Great customer service!”
“Very nice store! Thank you very much to Elodie for her help and valuable advice, she really took the time to guide me as best as possible!
I will definitely return there for other purchases!”
10AM - 9PM
1665 Boul. le Corbusier, Laval
Mattress Stores
“WOW WOW WOW
After a rough experience visiting RD in Boucherville, we came to RD Laval and met with Elodie and Pierre.
All I can say is WOW.
They took care of us from minute 1 to the close of the sale.
Great service, great energy, great negotiation, great prices!
THANK YOU so much!!! We are even more excited to move into our new home with everything that we bought!”
“I love visiting and shopping at this Urban Barn location. The staff is exceptional—especially Suzanne. She’s always a pleasure to deal with and extremely knowledgeable. Thank you!”
“The in-store service was impeccable and pressure-free. And the delivery was done smoothly and within the expected time. The furniture has been assembled, including explanations for operation. And the delivery people were polite and pleasant.”
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“What a professional and very pleasant service with Solange Lajeunesse. We purchased a mattress and she knows her products very well and answers all the questions, without forgetting the tips and tricks for better sleep. Truly a gentle service that inspires confidence
Nathalie Bujokd & Yves Perron”