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January 2025 by Deven De castro
Great store!!! Would 1000%% recommend the nice lady that served me I believe her name was jenifer. was very nice. She found my size without me even asking but what marked me the most from this store was there fantastic prices!
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December 2024 by Hind Wakim
I came to the store today. The 4 employees (three girls and one boy) didn't even say hello to us when we arrived in the store. The three of them were standing talking. We asked to try on shoes, the service was cold as if they were just waiting for us to leave. When we tried there were three of them behind the cash register talking. In short, never again
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November 2024 by Hanchay Nicole
Apart from no one at reception, as soon as I found a saleswoman, everything went well
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August 2024 by Laidy González Sánchez
Always perfect I find everything I want great team I would give me more stars the max its 5🥰🥰🥰🥰🥰preq all my shoes its of the
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August 2024 by C. Howison
If I could give “0” stars I would. Even better, if I could give a negative amount of stars I would do that. Absolutely hands down the WORST staff I’ve ever experienced, anywhere. Every time I’ve been, including July 5, 2024 in the evening, it is truly unpleasant.
Here’s what to expect, and to brace yourself for, when stepping into this shop:
- No greeting (the staff is too busy standing around looking annoyed, talking amongst themselves, or sorting their stock). Never in my life have I seen an employee so laser-focused on sweeping the floor presumably in an attempt not to assist me, the pesky money-spending customer)
- No “May I help you?” As a matter of fact you’ll have to hunt down the staff to ask for sizes…..don’t bother standing there with shoe in hand hoping they’ll catch the hint. They won’t. They’ll ignore you because, you know….work is a nuisance.
- You will have to go to the cash and ask for sizes (which they often don’t have).
- You will not get advice or alternatives to shoes if they are out of stock…..it’s a figure it out on your own type of vibe there.
- Questions are not welcomed, it’s buy and bye!
- Customer appreciation and a simple thank you seems to be a daunting task and so I wouldn’t expect it.
Long story shorter, this place is not about service. They have variety and that seems to be their only selling point. The variety and sales is the only reason I’ve purchased shoes there.
*****Edit: my niece and I went to look for sandals for her, and to my surprise we were actually greeted hello! We appreciated the acknowledgement of our presence. The staff still hovered around the cash socializing amongst themselves, and did not offer to help us even with sandal in hand. My niece had to go ask for a size and the staff member she found was actually polite, friendly, helpful, and quick! I bought the sandals and thanked the employee for actually acting as though she values our patronage.*****
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June 2024 by Karine Harvey
If I had received a minimum of service I would have been more pleasant. The minimum is to at least say hello. Compared to Panda the owner deserves 0 stars. No smile, no interpersonal skills. At Panda we measured my child's foot, we said hello, we had both feet tried on because at this age we don't have the same foot size. The owner of the soft moc left me to go make an invoice and then she spoke to her colleague without looking at me. She could have told me in a minute, I'm coming back to you out of politeness. She doesn't wonder why I rolled my eyes at her and made a comment like disservice in an unpleasant tone, I can imagine, but it's insulting especially coming from the owner in place and she was chatting with her boyfriend without looking at me. I wanted to be served by her friendlier colleague, she is influencing her in the wrong way. I think she would be better off going back to school to learn how to treat people well. I understand that his salary is mediocre but still. He's the type of employee to say that customers don't look good. But if you gave good service there would be no problem. One or 2 per year in the top. People have minimum expectations, it's normal. My unpleasant reaction is justified in the sense that you are paid to serve the world well and if you make a mistake the least you can do is apologize and resolve the situation. to satisfy your customer This is my opinion. Customer service is difficult but you have to give the best you can. It's like that and the girls who shoot botox in the lips think of themselves as in superficial and non-dedicated reality shows.
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January 2024 by Charlotte Racine
I received some Converse shoes as a gift that were too small for me. When I came to return them they didn't want to refund me since it wasn't my card (obviously, it was a gift!!) that had been used during payment. I called my friend, who told me that her card had expired and that she had it changed.I calmly explain the situation to the girl, and she immediately starts yelling at me and being very rude. When I ask her a simple question to know when I can come back, she refuses to answer me.I am extremely disappointed with the service received. I would give 0 stars if possible.
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May 2023 by M G
For me... I have always had good service at this place ?
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May 2023 by Mireille Goyette
(Translated by Google) For me... I have always had good service at this place ?(Original)Pour moi... J'ai toujours eu un bon service à cet endroit ?
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April 2023 by sam H
(Translated by Google) I came by yesterday to buy converse I tried on the demo and I asked the clerk to bring me the same size and it was my fault I did not check after him because I was in a hurry when I got home I saw that he put me the demo which was dirty and disgusting without telling me because the demos sell for less after half the population tried it frankly it's a lack of respect I will return them without fail .. nice experience(Original)J'ai passé hier pour acheter des converses j'ai essayer le demo et je demandé au commis de m'apporter la même pointure et cestbfaute j'ai pas verifiee après lui car j'étais pressé en rentrant chez nous j'ai vu qu'il m'as mis le demo qui était sale et dégueulasses sans m'avertir car les demos ça se vend moins cher après que la moitié de la population l'on essayé franchement c'est un manque de respect je vais les retourner sans faute.. kaivaise expérience
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February 2023 by Maryse Lambert
(Translated by Google) Very warm welcome and excellent service(Original)Très bel accueil et excellent service
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December 2022 by Doreen L Chamaillard
The best store and services I had getting my boots I've been looking for. AMAZING STAFF AND VERY HELPFUL ?
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November 2022 by Catherine Meunier
(Translated by Google) Great service. The employees were very courteous. Enjoyed my visit very much(Original)Excellent service. Les employés ont été très courtois. Beaucoup apprécié ma visite
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August 2022 by Madeleine Messier
Un peu cher...(Translated by Google)A little expensive...
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August 2022 by noemie girard
(Translated by Google) A huge thank you to the manager who was very generous with me regarding the situation. I am so grateful for what she has done for me(Original)Un énorme merci à la gérante qui a été très généreuse avec moi vis à vis la situation. Je suis super reconnaissante de ce qu’elle a fait pour moi
